I've recently started working at a new company as the IT Manager, the issue I have is we have a Cisco ASA5505 router and our staff connect via Cisco VPN client Version 5.0.03.0560, I have searched our servers without success as I need to install the client on one of our new PCs, when I try to download it Cisco website keeps asking for contracts etc!
Please could someone point to the correct place/email the link so I may download this client?
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I'm sorry you are having issues getting the software, but you are right, you won't be able to download the software without an active contract associated to your user account.
I know this could be a problem but since you mentioned you have an ASA router, you should already have a contract on the device otherwise you would have no support on it.
If you dont know if you have a contract or what the number is or how to associate it to your profile so that you can download the file you are looking for, I would recommend for you to contact the Enterprise Support Center at 800-553-2447 option 3 with the serial number of your ASA and they will be able to help you.
I hope this helps.
Wonderful, thank you for your help/advice I'll try calling them now.
I can't get through on that number, we're in the UK, would you have a UK number I could call please?
Wonderful, thank you.
I will mark it as correct, but FYI when I did call they've said we do need a contract to download the "free" client!
They also said I can request the file via email.
Thank you again as I have moved forward slightly :) just seems long-winded to download a free client!
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