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CSCud62892 - UCCX Maximum Length of Agent IDs Inconsistent
Created by Michael Hargrove on 04-14-2021 10:20 AM
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This issue has been resolved in 12.5(1) SU1 Unified CCX now supports Agent ID with 64 alphanumeric characters.
SNTC PORTAL ACTIVATION
Created by soboliva on 03-24-2021 02:42 PM
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Hi!    Yesterday I request that the CCOID of one of my customers get linked within the SNT  contract for them to be able to have a SNTC portal, however no portal is up after 30 hours 
CSCvc94546 - UCCX Finesse fails to log in agents with error ...
Created by jorgefl on 02-24-2021 11:55 AM
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Full analysis if the problem  The root cause behind this problem is the delay in sync between CUCM and CCX. CCX and CUCM has an automated sync mechanism which might vary from 5 - 10 minutes based on various parameters. Also there is an option to sync... view more
Wireless TAC Tools: Tips and Tricks - Support Talks FAQ
Created by ciscomoderator on 02-18-2021 11:47 AM
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This event had place on Thursday 14th, Janaury at 9:30 hrs PDT -This Support Talk event is a special session of the “TAC Tools Explained Series”-  Introduction This event provides a practical introduction to Cisco’s TAC Wireless tools, their featur... view more
Wireless TAC Tools: Tips and Tricks - Video
Created by ciscomoderator on 02-17-2021 12:27 PM
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Support Talks video- Wireless TAC Tools: Tips and Tricks  (Live event -  Thursday 11 February, 2020 at 9:30 am Pacific/ 12:30 pm Eastern / 6:30 pm Paris) -This Support Talk event is a special session of the “TAC Tools Explained Series”- This ev... view more
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