https://snvui.cisco.com/snv/FN64253 down?

[manuel.fernandez00]

Could someone confirm if the page still available?

Thank you,

[Leo Laohoo]

The link is wrong:  FN - 64253 - ISR4331, ISR4321, ISR4351 and UCS-E120 Might Fail After 18 Months or Longer Due to Clock Signal Component Failure

[manuel.fernandez00]

Hi Leo,

I'm referring to the Cisco Serial Validation Tool/tab. Link is broken.

Regards,

How To Identify Affected Products

In order to verify if your product is affected by this issue, use the Cisco Serial Number Validation Tool/tab in order to validate the serial number for your device(s).

The serial number for the affected device(s) should be included in the Replacement Product Order Spreadsheet. Cisco will determine if they are eligible for replacement.

[Leo Laohoo]

I think the entire SNV tool is down.