07-11-2022 11:45 PM
Guys, I need to find the shipping dimensions and weights for different Cisco boxed products. I require this as we sell to the Pacific islands and this is required by the freight companies providing quoted to me.
Are there any sites that can provide this information?
Regards
Fernando
Solved! Go to Solution.
07-13-2022 09:37 PM
I am in AU and our AM/SE may not know these details but they can source these information to you.
07-11-2022 11:52 PM
Hi , you can find product weight and Product dimension on related product datasheets.
07-12-2022 09:10 PM
07-13-2022 12:28 AM
Contact your Cisco AM/SE and they will be able to provide this information.
07-13-2022 03:36 PM
I have asked but even they don't know. Surely there must be a Cisco Website where this is shown. The sizing in the product datasheets seems to be of the actual product and not the shipping dimensions which include the box that the product is packaged.
07-13-2022 03:52 PM
@fernando_gonzalez wrote:
I have asked but even they don't know.
Your Cisco AM/SE "don't know" or "don't want to help"? We need to know their actual response.
And which Pacific Island is the intended destination. I need to know if you are AU or NZ area.
07-13-2022 03:57 PM
07-13-2022 09:37 PM
I am in AU and our AM/SE may not know these details but they can source these information to you.
07-14-2022 01:07 PM
hi Leo and Kasun thanks for your assistance in this inquiry
Dear Fernando, we’re checking on this with the community team. However, we highly recommend you contact your Cisco agent to clarify this details. Alternatively, you can call to partner support for assistance on this matter.
Below you can find the numbers and contact details (for Australia):
Get help with technical pre-sales product or solution questions
More details here: https://www.cisco.com/c/en_au/about/contact-cisco.html/partner-support/partner-pre-sales-support
07-15-2022 12:00 PM
Hi @fernando_gonzalez the Partner support team told us this link can be helpful as well https://www.cisco.com/c/en/us/partners/support-help.html?dtid=odiprc001257
In addition, they're looking for further information on this case. Once we have more information, we will share it with you
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