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Unable to activate securedoc

Greetings all

I have received a secure email that is protected by securedoc. I followed the directions to log into this service. The final step is to reply to an activation email to confirm my email address. It has been over an hour and I still have not received the activation email. I did get the activation email to be able to post to this community, so that much is working. I tried calling tech support, but they sent me here. Can anyone help me?

Thanks

Bill

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