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Notice: Sites With An SA500 May See a Buffered Events

Note: This only applies to sites with an SA500.

We have discovered an issue with the way the SA500 Routers are handling a recent MTU update we released. This update is causing sites with SA500 devices to have connectivity issues even though the ON100 is reporting back full connectivity. We are releasing a hot fix to address this issue now.

Once the fix is released, this will cause a flurry of past events to trigger as current events. Please ignore these events as they do not reflect the current state of this site. Again, this only applies to sites with an SA500.

I’ll provide an update once the fix is complete.

Thanks,

The OnPlus Team

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