One Customer - Multiple Sites

[Brian Paine]

How are people handling when a customer has multiple sites with multiple ON100 Agents?

Just installed mine at my first of 5 remote branch sites in my orgainzation and now I see that I can not add multiple ON100 agents.....yet......when I tested this out with the FREE OnPlus Scanner prior to buying 5 ON100 agents, I was able to have multiple subnet's at multiple locations under one dashboard no problems.

Cheers

BP

[SHAWN EFTINK · Accepted solution]

With the ON100 Scanner, you can have them all under one dashboard because  you can control what subnets it scans.  With the ON100 in monitoring mode, it must scan/discover the network and can only do so at Layer 2.  You can manually add devices and it can monitor those devices at Layer 3 (i.e. Ping), but it can't do SNMP or utilize credentials on those devices (i.e. backup configs).

For multiple sites, you should deploy an ON100 at each site and enter each site as a client in the portal.  Many of us have already requested the ability to have multiple sites under a single organization and they are aware of the request.