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Beginner

OnPlus Account Deletion Request

Hi,

Could you please delete my OnPlus account so that our CiscoPartner can add me as a customer for our device.

Many Thanks,

Mark

4 REPLIES 4
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Enthusiast

Hi Mark,

Your account has been deleted.

Thanks,

The OnPlus Team

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Hi,

Many thanks for that. Our Partner has associated my user with our device and I received the invite email. I have activated the OnPlus account via the email, however our device is not present on my dashboard.

The Partner portal shows my account status as Rejected(Account Used Elsewhere) on the Customer Logins.

Any assistance would be appreciated.

Many Thanks,

Mark

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Hi Mark,

When you re-registered did you use the link in the invie e-mail. It seems you may have registered without associating to the correct account.

I have deleted your account again. Please use the link in the e-mail to re-register and do not attempt to login until you have the email link.

Thanks,

The OnPlus Team

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Hi,

I had used the link in the email. I have asked our Partner to attempt to set me up again.

Thanks

Mark