I am experiencing what I think cowboyflr is talking about too.
When I open the WAN stats graph for any of our customer sites, I am getting old graph data from the last time I checked the site (before the weekend upgrade)
Some sites are showing data from the 19th, others from the 21st...nothing is newer than that.
I confirm the same issue. My last update seems to be 1-18-2013 at 08:25-08:30.
I've also noticed VERY sluggish performance from the OnPlus portal. I'm on a 30/30 Fiber Circuit with a 50/5 Cable Modem link balanced so I don't think the issue is bandwidth on my end.
I am also experiencing this issue at 2 sites. One stopped at 1/24/13 at 23:30 and the other 1/16/13 at 1:05.
The sites have been active for a while. No events elude to anything. Both recently updated firmware (7.7.2.001), but this was well after the data collection stopped. Also, clicking Test Monitor shows the monitor works, but no data appears to be stored/collected/graphed for jitter/latency or packet loss as OP stated.
I opened a case with SMB TAC earlier today. Nothing yet. Reboots and stopping/starting monitor did not resolve.
What firmware version is it running? It looks like the latest is 7.7.2.005. As well, have you tried initiating a reboot of the ON100 via the dashboard (lightening bolt -> Misc. Action -> Reboot). All of my sites are updating WAN Stats correctly.
Yes - I confirmed I'm running Version 7.7.2.005. I also rebootedthe ONPlus device remotely multiple times.
But WAN stats are still stuck on 2012-12-15. I also noticed that if I try testing the "WAN Network Performance" monitor, the test fails for some reason.
I am not aware of any configuration or hardware changes at the client side since the 15th December which might have caused this.