OpenDNS not working after initial setup

h-two · ‎03-08-2014

I followed all the directions/instructions to set up OpenDNS, however its not working. I tried all the test pages and all I get is the OOPS... page. I have a netgear router connected to an actiontec DSL modem. Just because, I tried using those settings on the modem and that diddnt work either. As of now I have put everything back to the settings they were before and only have the openDNS setting on the router.
Thanks for the help.

h-two · ‎03-08-2014

btw, I flushed everything too. Still not working. Ive tried everything on both, firefox and IE.

rotblitz · ‎03-09-2014

Post the complete plain text output of the following command here:

nslookup -type=txt which.opendns.com. 208.67.220.220

h-two · ‎03-09-2014

thanks for the response

here are the results;

C:\Users\Owner>nslookup -type=txt which.opendns.com. 208.67.220.220
Server: resolver2.opendns.com
Address: 208.67.220.220

Non-authoritative answer:
which.opendns.com text =

"1.lax"

C:\Users\Owner>
C:\Users\Owner>

rotblitz · ‎03-09-2014

That's fine, your ISP does not redirect your DNS queries, and you would be using the OpenDNS LA location.

If http://welcome.opendns.com/ still returns "Oops!", then you haven't correctly configured the OpenDNS resolver addresses. Maybe post screen shots of where they are configured. Try with configuring on the modem and on the router.

If you have a router with more than two DNS server entries, fill them with 208.67.220.222 and 208.67.222.220.

h-two · ‎03-09-2014

I configured both the router and the modem, flushed both resolver and browser.. still not working.

actiontec modem.JPG
netgear router.JPG

rotblitz · ‎03-09-2014

In case you have a Windows computer, post the plain text output of "ipconfig /all".

Report Inappropriate Content · ‎03-09-2014

Hi,

You may also try configuring just your computer (https://store.opendns.com/setup/computer/), then try the test again.

Be sure to either reboot your machine or clear both browser and the machine's DNS cache.

h-two · ‎03-09-2014

I configured my pc, flushed dns and browser, and it still is not working. As of now i have all three configured, modem, router, and pc.

heres my ipconfig/all;

C:\Users\Owner>ipconfig/all

Windows IP Configuration

   Host Name . . . . . . . . . . . . : H-Two
   Primary Dns Suffix . . . . . . . :
   Node Type . . . . . . . . . . . . : Broadcast
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection 2:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix . :
   Description . . . . . . . . . . . : Intel(R) Centrino(R) WiMAX 6250
   Physical Address. . . . . . . . . : 64-D4-DA-19-8C-4C
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection 3:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix . :
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter #
2
   Physical Address. . . . . . . . . : 00-23-15-98-EF-35
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection 2:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix . :
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
   Physical Address. . . . . . . . . : 00-23-15-98-EF-35
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix . :
   Description . . . . . . . . . . . : Intel(R) Centrino(R) Advanced-N 6250 AGN
   Physical Address. . . . . . . . . : 00-23-15-98-EF-34
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

   Connection-specific DNS Suffix . :
   Description . . . . . . . . . . . : Atheros AR8131 PCI-E Gigabit Ethernet Con
troller (NDIS 6.20)
   Physical Address. . . . . . . . . : BC-AE-C5-0F-B4-FC
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::9b5:29de:9b9:4172%10(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.1.2(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Sunday, March 09, 2014 9:50:23 AM
   Lease Expires . . . . . . . . . . : Monday, March 10, 2014 2:47:30 PM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 247246533
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-14-89-C1-F6-BC-AE-C5-0F-B4-FC

   DNS Servers . . . . . . . . . . . : 208.67.222.222
                                       208.67.220.220
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{C50E073D-4236-46EB-8CCD-4EB7ED8B2202}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

C:\Users\Owner>

rotblitz · ‎03-09-2014

This looks fine, but I need to see another command output:

nslookup -type=txt debug.opendns.com.

h-two · ‎03-09-2014

C:\Users\Owner>nslookup -type=txt debug.opendns.com
Server: resolver1.opendns.com
Address: 208.67.222.222

Non-authoritative answer:
debug.opendns.com text =

"server 14.lax"
debug.opendns.com text =

"flags 20 0 2f4 4000800000000000000"
debug.opendns.com text =

"id 0"
debug.opendns.com text =

"source 71.209.224.205:52200"

C:\Users\Owner>

rotblitz · ‎03-09-2014

This DNS query went to OpenDNS, so your OS is using OpenDNS. You're still using the OpenDNS LA location, but your IP address 71.209.224.205 is not registered with your OpenDNS network yet ("id 0"). Go and get this corrected: https://dashboard.opendns.com/settings/

So, if http://welcome.opendns.com/ still returns "Oops!", then it's your browser circumventing OpenDNS and your OS. Flush the browser caches again, and check FireFox and IE if you have a proxy configured in the browsers, or if you use add-ons which may circumvent the DNS configured on your OS.

h-two · ‎03-09-2014

I updated that yesterday. but today when I checked it was different I had to update it. after updating...... IT WORKS! I have been "welcomed" to OpenDNS for the first time!

Thank You very much for all the support.

rotblitz · ‎03-09-2014

"I updated that yesterday. but today when I checked it was different I had to update it."

It seems you don't run an Updater. You must if you have a dynamic IP address.
https://support.opendns.com/entries/23282614-Where-do-I-download-an-OpenDNS-Dynamic-IP-updater-client-