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Search for a serial number in CSCC, always returning privileges error...

rgomesgonzaga
Level 1
Level 1

  I need to discover if some routers were bought by my company and (as others employees already do) I try to get this information by searching theses serialm numbers in the CSCC Tool. but I always get the erro message below in response:

"You do not have access privileges for the covered & uncovered item(s) associated with your query. Please modify and resubmit your search."

Could someone help me?

1 Reply 1

sinfu10101
Level 1
Level 1

The main time I see this error is when the items where purchased from another partner or another bill-to-id basically.

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