02-23-2021 05:02 AM
Hi
I have C9300-24T with C9300-NM-4G
I inserted 1 GLC-LH-SM on the C9300-NM-4G but it doesnt work
I configured it as trunk
interface GigabitEthernet1/1/1
switchport mode trunk
I have err_disable
Is it normal ?
Please SFP module GLC-LH-SM can work with C9300-24T (C9300-NM-4G)
Please advise
02-23-2021 08:04 AM
Hi nicanor00,
Can you confirm if the SFP model is GLC-LH-SM or GLC-LH-SMD?
Also provide the version which is running and the complete error which you are getting.
Regards
Naresh M
02-23-2021 11:48 AM
Hi
The model is SFP GLC-LH-SM
See below the error
*Feb 23 12:20:50.510: %PLATFORM_PM-6-FRULINK_INSERTED: 4x1G uplink module inserted in the switch 1 slot 1
*Feb 23 12:20:54.703: %PLATFORM_PM-6-MODULE_ERRDISABLE: The inserted SFP module with interface name Gi1/1/1 is not supported
*Feb 23 12:20:54.703: %PM-4-ERR_DISABLE: gbic-invalid error detected on Gi1/1/1, putting Gi1/1/1 in err-disable state
sh int status
Port Name Status Vlan Duplex Speed Type
Gi1/1/1 Port Trunk to NG err-disabled 1 full auto unknown
Please advise
02-23-2021 02:27 PM
Post the complete output to the following commnds:
sh version sh interface status err
02-24-2021 02:04 PM
Hi
Kindly found below
*Feb 23 12:20:50.510: %PLATFORM_PM-6-FRULINK_INSERTED: 4x1G uplink module inserted in the switch 1 slot 1
*Feb 23 12:20:54.703: %PLATFORM_PM-6-MODULE_ERRDISABLE: The inserted SFP module with interface name Gi1/1/1 is not supported
*Feb 23 12:20:54.703: %PM-4-ERR_DISABLE: gbic-invalid error detected on Gi1/1/1, putting Gi1/1/1 in err-disable state
9300#sh version
Cisco IOS XE Software, Version 16.12.03a
Cisco IOS Software [Gibraltar], Catalyst L3 Switch Software (CAT9K_IOSXE), Version 16.12.3a, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2020 by Cisco Systems, Inc.
Compiled Tue 28-Apr-20 09:37 by mcpre
Cisco IOS-XE software, Copyright (c) 2005-2020 by cisco Systems, Inc.
All rights reserved. Certain components of Cisco IOS-XE software are
licensed under the GNU General Public License ("GPL") Version 2.0. The
software code licensed under GPL Version 2.0 is free software that comes
with ABSOLUTELY NO WARRANTY. You can redistribute and/or modify such
GPL code under the terms of GPL Version 2.0. For more details, see the
documentation or "License Notice" file accompanying the IOS-XE software,
or the applicable URL provided on the flyer accompanying the IOS-XE
software.
ROM: IOS-XE ROMMON
BOOTLDR: System Bootstrap, Version 16.12.2r, RELEASE SOFTWARE (P)
OTEC9300 uptime is 3 minutes
Uptime for this control processor is 4 minutes
System returned to ROM by PowerOn
System image file is "flash:packages.conf"
Last reload reason: PowerOn
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Technology Package License Information:
------------------------------------------------------------------------------
Technology-package Technology-package
Current Type Next reboot
------------------------------------------------------------------------------
network-advantage Smart License network-advantage
dna-advantage Subscription Smart License dna-advantage
AIR License Level: AIR DNA Advantage
Next reload AIR license Level: AIR DNA Advantage
Smart Licensing Status: UNREGISTERED/EVAL MODE
cisco C9300-24T (X86) processor with 1343703K/6147K bytes of memory.
Processor board ID FJB2428A05L
3 Virtual Ethernet interfaces
28 Gigabit Ethernet interfaces
8 Ten Gigabit Ethernet interfaces
2 TwentyFive Gigabit Ethernet interfaces
2 Forty Gigabit Ethernet interfaces
2048K bytes of non-volatile configuration memory.
8388608K bytes of physical memory.
1638400K bytes of Crash Files at crashinfo:.
11264000K bytes of Flash at flash:.
0K bytes of WebUI ODM Files at webui:.
Base Ethernet MAC Address : aa:aa:aa:bb:00:00
Motherboard Assembly Number :
Motherboard Serial Number :
Model Revision Number : A0
Motherboard Revision Number : A0
Model Number : C9300-24T
System Serial Number :
Switch Ports Model SW Version SW Image Mode
------ ----- ----- ---------- ---------- ----
* 1 41 C9300-24T 16.12.3a CAT9K_IOSXE INSTALL
Configuration register is 0x102
9300#
02-24-2021 04:17 PM
sh idprom interface Gi1/1/1 sh inventory
Can we see the complete output to the following commands above?
02-24-2021 09:09 PM
Hi
I dont have access on the equipment by now, I only have sh inventory output below
But I would like to know if the C9300-24T can work with the SFP GLC-LH-SM
It should be recongnise and work ?
NGOC9300#show inventory
NAME: "c93xx Stack", DESCR: "c93xx Stack"
PID: C9300-24T , VID: V03 , SN: 0000000
NAME: "Switch 1", DESCR: "C9300-24T"
PID: C9300-24T , VID: V03 , SN: 000000
NAME: "Switch 1 - Power Supply A", DESCR: "Switch 1 - Power Supply A"
PID: PWR-C1-715WDC , VID: V01 , SN: 0000000
NAME: "Switch 1 FRU Uplink Module 1", DESCR: "4x1G Uplink Module"
PID: C9300-NM-4G , VID: V01 , SN: 000000
NGOC9300#
02-24-2021 10:21 PM
Hi,
GLC-LH-SM is not supported for the C9300-NM-4G
SMD is supported. However if it is SM then it is not supported as the compatibility Matrix
Please find the attached snapshot for the same. You can use any supported SFP's.
Hope this helps.
Regards
Naresh M
02-28-2021 11:31 PM
can u try these commands in global config
service unsupported-transceiver
no errdisable detect cause gbic-invalid
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