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High alarms with Cisco X2-10GB-SR modules

weathermon
Level 1
Level 1

Hi all,

I've got a strange one that I can't seem to work out.  I've just recently moved to fiber and have stacked 3x Cisco 3750's (WS-C3750E-24TD-S) with 2x X2-10GB-SR in each 3750 to give 6 modules in total.  I'm using OM3 multimode cables (3 metres) plugged into an Intel 82599EB NIC for VMWare.  When I first plugged in, all transceiver stats were showing good, however over time, each interface gradually went into an alarm state with a very high signal.  I'm sure I have all the right cables but not sure?

3750-10gig#sh int tenGigabitEthernet1/0/1 transceiver
Transceiver monitoring is disabled for all interfaces.

ITU Channel not available (Wavelength not available),
Transceiver is internally calibrated.
If device is externally calibrated, only calibrated values are printed.
++ : high alarm, + : high warning, - : low warning, -- : low alarm.
NA or N/A: not applicable, Tx: transmit, Rx: receive.
mA: milliamperes, dBm: decibels (milliwatts).

Optical Optical
Temperature Voltage Current Tx Power Rx Power
Port (Celsius) (Volts) (mA) (dBm) (dBm)
--------- ----------- ------- -------- -------- --------
Te1/0/1 37.8 + 0.00 1.3 ++ -2.8 ++ -2.6 ++

3750-10gig#sh int tenGigabitEthernet1/0/1 transceiver detail
Transceiver monitoring is disabled for all interfaces.

ITU Channel not available (Wavelength not available),
Transceiver is internally calibrated.
mA: milliamperes, dBm: decibels (milliwatts), NA or N/A: not applicable.
++ : high alarm, + : high warning, - : low warning, -- : low alarm.
A2D readouts (if they differ), are reported in parentheses.
The threshold values are calibrated.

High Alarm High Warn Low Warn Low Alarm
Temperature Threshold Threshold Threshold Threshold
Port (Celsius) (Celsius) (Celsius) (Celsius) (Celsius)
--------- ------------------ ---------- --------- --------- ---------
Te1/0/1 37.8 + 74.0 0.0 0.0 0.0

High Alarm High Warn Low Warn Low Alarm
Voltage Threshold Threshold Threshold Threshold
Port (Volts) (Volts) (Volts) (Volts) (Volts)
--------- --------------- ---------- --------- --------- ---------
Te1/0/1 0.00 0.00 0.00 0.00 0.00

High Alarm High Warn Low Warn Low Alarm
Current Threshold Threshold Threshold Threshold
Port (milliamperes) (mA) (mA) (mA) (mA)
--------- ----------------- ---------- --------- --------- ---------
Te1/0/1 1.3 ++ 0.0 0.0 0.0 0.0

Optical High Alarm High Warn Low Warn Low Alarm
Transmit Power Threshold Threshold Threshold Threshold
Port (dBm) (dBm) (dBm) (dBm) (dBm)
--------- ----------------- ---------- --------- --------- ---------
Te1/0/1 -2.8 ++ -40.0 -40.0 -40.0 -40.0

Optical High Alarm High Warn Low Warn Low Alarm
Receive Power Threshold Threshold Threshold Threshold
Port (dBm) (dBm) (dBm) (dBm) (dBm)
------- ----------------- ---------- --------- --------- ---------
Te1/0/1 -2.6 ++ -40.0 -40.0 -40.0 -40.0

All the thresholds are set to -40 too? They were set at proper values earlier but changed.  IOS is c3750e-universalk9-mz.122-46.SE.

Cheers, Mike

5 Replies 5

Leo Laohoo
Hall of Fame
Hall of Fame

Hmmmm ... IOS running is  not only old but it is also a version "zero".  I recommend upgrading to the latest 12.2(55)SE train, 12.2(55)SE10 and see if there are any improvements.

Thanks Leo,

I updated to the latest IOS - all connections are showing good so far except for one of them which is showing the same -40 thresholds again:

3750-10gig#sh int transceiver
If device is externally calibrated, only calibrated values are printed.
++ : high alarm, + : high warning, - : low warning, -- : low alarm.
NA or N/A: not applicable, Tx: transmit, Rx: receive.
mA: milliamperes, dBm: decibels (milliwatts).

Optical Optical
Temperature Voltage Tx Power Rx Power
Port (Celsius) (Volts) (dBm) (dBm)
--------- ----------- ------- -------- --------
Te1/0/1 37.5 0.00 -2.8 -2.6
Te1/0/2 37.9 + 0.00 -2.7 ++ -2.2 ++
Te2/0/1 35.9 0.00 -2.9 -6.6
Te2/0/2 35.8 0.00 -2.8 -1.9
Te3/0/1 39.2 3.26 -2.7 -2.1

Cheers, Mike

Ok, so high Rx & Tx.  

Has the optical module at the far end been replaced yet?

Hi Leo,

I performed one more reboot and it's been perfect - must have just been a glitch after the updates.  Thanks for your help!

I performed one more reboot and it's been perfect - must have just been a glitch after the updates. 

Thanks for the update.  Keep an eye out on the alarms & let us know if the issue re-occurs.