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umeshganga91
Beginner

ISR 4431 router SFP issue

In ISR 4431 router GLC-LH-SMD sfp not working,

 

error log

 

%TRANSCEIVER-3-INIT_FAILURE: R0/0: iomd: Detected for transceiver module in Gigabitethernet0/0/2, module disabled
 %TRANSCEIVER-3-INIT_FAILURE: R0/0: iomd: Detected for transceiver module in Gigabitethernet0/0/3, module disabled

 

Router Version

 

 

Package header rev 3 structure detected
IsoSize = 556400640
Calculating SHA-1 hash...Validate package: SHA-1 hash:
calculated 4AC6D592:81ABE151:08EA6841:FB1E6E6C:1A0956F4
expected 4AC6D592:81ABE151:08EA6841:FB1E6E6C:1A0956F4

RSA Signed RELEASE Image Signature Verification Successful.
Image validated
%IOSXEBOOT-4-BOOT_SRC: (rp/0): WARNING: Attempting to use bootflash for packages storage!

Restricted Rights Legend

Use, duplication, or disclosure by the Government is
subject to restrictions as set forth in subparagraph
(c) of the Commercial Computer Software - Restricted
Rights clause at FAR sec. 52.227-19 and subparagraph
(c) (1) (ii) of the Rights in Technical Data and Computer
Software clause at DFARS sec. 252.227-7013.

Cisco Systems, Inc.
170 West Tasman Drive
San Jose, California 95134-1706

 

Cisco IOS Software [Fuji], ISR Software (X86_64_LINUX_IOSD-UNIVERSALK9-M), Version 16.9.5, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2020 by Cisco Systems, Inc.
Compiled Thu 30-Jan-20 18:53 by mcpre

 

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LICENSE KEY PROVIDED FOR ANY CISCO SOFTWARE PRODUCT, PRODUCT FEATURE,
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cisco ISR4431/K9 (1RU) processor with 1784246K/6147K bytes of memory.
Processor board ID 
4 Gigabit Ethernet interfaces
32768K bytes of non-volatile configuration memory.
4194304K bytes of physical memory.
7081983K bytes of flash memory at bootflash:.
0K bytes of WebUI ODM Files at webui:.

%INIT: waited 0 seconds for NVRAM to be available

 

 

5 REPLIES 5
balaji.bandi
VIP Guru

Try below command :

 

no errdisable detect cause gbic-invalid  or try "media-type sfp"

 

16.9.X is big buggy, try to Uplift to new verfsion of code and see if that fix issue.

 

BB

***** Rate All Helpful Responses *****

How to Ask The Cisco Community for Help

I all so try media-type SFP, But not working.

 

 

Is the Logs show same ? have you checked the compatabilty list ?

 

check the IOS Latest Code if possible and try and test it.

BB

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How to Ask The Cisco Community for Help

marce1000
VIP Mentor

 

                - You may try : service unsupported-transceiver

M.

Leo L
VIP Community Legend

Upgrade the firmware of the router. 

IMPORTANT:  Use the most-recent 16.9.X and do not upgrade to 16.10.X (and later) or 17.X.X (and later).