7914 setups

[mark.withington]

Is there anyway that a 7914 can be setup so that you can list all your staff's names in the 7914 and be able to transfer calls to them by pressing the button next to their names but also see if they are on the telephone by having the light next to the names light up. At the minute i can either see if they are on the line by adding there DN number or Transfer to them by putting a speed dial in but not both together. I am currently running CM 3.1 but soon upgrading to 3.3(2)

Thanks

[etmarcof]

Hi!

Good news!

CCM 5.0 will solve the problem DSS/BLF in one button.It will be released first quarter of 2006.

Regards,

MC

[mloraditch]

just found this on google, confirms the blf feature and even has pictures!

http://www.conet.de/C1256F5100333AA6/vwContentByName/SCS-Veranstaltungen/$File/Cisco%20Marktupdate_210905.pdf

[mark.mcsherry]

Guys,

I havent tried it, but there is now a command 'service dss'. Looks like it does the job:

http://www.cisco.com/en/US/products/sw/voicesw/ps4625/products_command_reference_chapter09186a008061137f.html#wp1119667