cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
340
Views
3
Helpful
4
Replies

AAR with call forward and busy

vinhnguyen
Level 1
Level 1

I have two sites A and B setup with AAR. If A calls B and there is no bandwidth AAR works fine. However if user B setup call forward or busy to another phone AAR does not work at all. All I get is a quick beep on B and A get disconnected. Is this a bug or limitation of AAR?

CM is 3.3.4

Thanks

4 Replies 4

thisisshanky
Level 11
Level 11

I will test this in lab here soon. The version I will test this on is 3.3.3. Are you CForwarding from B to A via the 4 digit extension ? Have you set AAR prefixes or external phone number masks on the phones properly ?

Sankar

PS: please remember to rate posts!

Sankar Nair
UC Solutions Architect
Pacific Northwest | CDW
CCIE Collaboration #17135 Emeritus

Yes I call from A to B, but on B phone I set the call forward and busy to reception. Phone B is onhook. I have set all the parameters correctly because phone B will work if I take out CFD and Call Busy.

Thanks

Call phone B internally set callforward and busy to reception and check whether its working or not it can be an issue partition and Calling Search Space.

boquiason
Level 1
Level 1

Any luck on getting this tested on the labs?