cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
3476
Views
0
Helpful
1
Replies

Add failed. TypeDbErrors.DUP_DEVICE

gerdox1920
Level 1
Level 1

Hi Guys, I'm triying to make a call pick up group and I'm having that error, I'm using a 7940 and 7960 phones, and using a 500 license, This is just a lab because I'm studing for the ccna voice certification. I uploaded a picture

1 Reply 1

Manish Gogna
Cisco Employee
Cisco Employee

Hi,

In case there was a duplicate entry the error would be like this "Add failed. Cannot insert or update pattern. A Call Pick Up Group exists with the same pattern and partition." There seems to be a database related issue. If this is a lab system try restarting the callmanager service and see if it helps.

 

Manish

- Do rate helpful posts -

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: