10-08-2003 05:36 AM - edited 03-13-2019 01:57 AM
Hi All,
I have CCM 3.3(3) and I'm looking for a way to configure so after call comes in from PSTN and the internal user (IPPhone) finish the conversation and hangup, I want to send the call (PSTN user) to an IVR automaticaly. Is it possible to do it with just the callmanager or do I need another application like ICM, IPMA or so?
I know it is possible in some other PBXs, so I would appreciate any help in this one.
Thanks, Kito.
10-14-2003 07:25 AM
You can specify the event as "destination-hangup" and can specify the application/action for this event. This event occurs if the call is active (place-call has returned a place-call active event), and a disconnect is received from the destination.
10-15-2003 10:44 PM
Hi Matt,
First thanks for the reply,
Do you have more information on this one?
Did you had the chance to implement it?
thanks, again, Kito.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide