Buy or Renew
Buy or Renew
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
cancel
Start a conversation
406
Views
0
Helpful
5
Replies

Anyone found a better fix for Ringer is Busy!

trailman73
Level 4
Level 4

‎09-13-2002 04:39 AM - edited ‎03-12-2019 08:45 PM

I am running CCM 3.2.2(c) and every once in a while a phone will get the Ringer is Busy! error when trying to access the ring list. It is completely sporatic. The only fix I have found so far is to reset the phone, not **#**, but actually unpluging the data cable ( we are using inline power). That is okay for now but it is a pain for the user because we are piggy backing there P.C.s off of the phone as well. Has anyone found a better solution? One less intrusive?

Thanks,

Geoff

Labels:
0 Helpful
5 Replies 5

jpkuehner
Level 1
Level 1

‎09-13-2002 06:25 AM

We worked with TAC on this and they identifed the problem and gave us a new phone load. The load they gave us is not posted on CCO. You may have to call TAC.

0 Helpful

trailman73
Level 4
Level 4
In response to jpkuehner

‎09-13-2002 06:36 AM

what load was it? was it .....04?

geoff

0 Helpful

Erik Peterson
Level 4
Level 4
In response to trailman73

‎09-13-2002 08:58 AM

When I had this problem, TAC sent me 05.

0 Helpful

trailman73
Level 4
Level 4
In response to Erik Peterson

‎09-13-2002 09:04 AM

thanks!!

geoff

0 Helpful

motterway
Level 1
Level 1
In response to trailman73

‎10-03-2002 08:49 AM

I found that if you call the affected phone from another 7960/40/10, the problem goes away.....until the next time!

Mark

0 Helpful
Customers Also Viewed These Support Documents