Apply User Template to existing users imported from LDAP Cisco Unity Connection 10.5

[bradleywegner]

Hello,

I have a Cisco Unity Connection 10.5 cluster with some users that have been imported from LDAP.  I made a few changes to the User Template that I have used to import these users.  Is there a way for me to re-apply the user template to these users, or would I have to delete and re-create them?  It seems very odd that there is no way to apply a template to an existing user....

Thanks for reading!

[Jaime Valencia]

The template is only used when you create/import the users, it will not affect exiting users.

[bradleywegner]

Jaime,

Thanks for responding.  I know that a user created by a template will not be affected by changes to a template, but my question is: Can I apply an updated/new/modified template to existing user(s)?

[Jaime Valencia · Accepted solution]

No

[Jitender Bhandari]

Hi,

you can not use template to modify existing user in Unity, but you can use Bulk Administration Tool.

JB

[bradleywegner]

Thanks Jitender,

I tried using the Bulk Edit tool, but that failed.  I have a TAC case called in for that.  

[Pointbreak]

How to check users are in which template?