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ATA 187 unregisers after 10 to 5 mins

fahad.tariq11
Level 1
Level 1

Hello, guys, I'm facing a weird problem I have googled and didn't find any solution so I decided to ask here.

On-site there is ATA 187 which used to work properly but all of a sudden on 2nd floor ATA started acted all weird it works for just 10 to 15 mins and it registers and the weirdest thing when we connect IP phones on same floor Switch it works fine more thing that I need to add is ATA works fine at core switch which is located in ground floor im really confused why ATA acting like that while IP phones are working fine

If anyone has experienced the same problem please help

1 Reply 1

Georgios Fotiadis
VIP Alumni
VIP Alumni

Check for ports error on the switchport where the ATA unregisters. Also, you can try connect the ATA to another outlet/port at the 2nd floor and see how it goes.

Georgios
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