01-15-2003 02:04 AM - edited 03-12-2019 10:17 PM
Hi all,
I use ATA188 to connect fax machine to IPTEL network. I can receive fax but can t send. I did all the requirements for SCCP but no luck. I do not hear a dialtone when I off hook the phone. I have connected another phone to ATA, same thing no dialtone. I run prserv.exe to get some logs but I could not. Even while fax is receiving. Here are some parameters and SW version that I use; I want to fax through my PRI to PSTN network. I have no voip dial-peer
Thanks
Yigit
EPID0orSID0:0 EPID1orSID1:0
UseMGCP: 0 LBRCodec:0 PrfCodec :0
AudioMode: 0x00350035
I tried 0x00120012 and 0x00150015 also but no change.
ConnectMode:0x90000400
ata000b465db3e6
Version: v2.15.ms ata18x (Build 020927a)
DHCP Assigned: IP[172.19.2.36] Subnet[255.255.255.0] Route[172.19.2.1]
MAC: 0.11.70.93.179.230
SerialNumber: INM0644D01L
ProductId: ATA188I1
Features: 0x00000001
HardwareVersion: 0x0006 0x0000
01-21-2003 08:39 AM
These links should guide you to solve the problem.
Configuring and Debugging Fax Services
Configuring and Troubleshooting the Cisco ATA 186 with Fax
http://www.cisco.com/warp/public/788/ata-fax.html
This field notice could help you in finding out if the same bug exists in ATA 188 also.
Field Notice: Fax Passthrough Limitations on ATA 186
01-24-2003 06:23 AM
Is the ATA showing up in call manager?
Make sure that you have upgraded the software to SCCP image. To me, it sounds like your ATA is acting in H.323 mode.
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