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Attendant Console & E Mobility

omendieta77
Level 1
Level 1

Actually I can't login to the console.

What our client wants is that the phone of the operator do not make phone calls, so I've assigned a CSS with no permitions, and I've created a Device Profile with a CSS that can make phone calls anywhere.

Once the operator login to the phone (EM), it can make phone calls to any phone number, but can't login to the AC console...

any suggestions please.

1 Reply 1

Aaron Harrison
VIP Alumni
VIP Alumni

See this link:

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a0080139385.html

If you are on CM3.3 or earlier you can't run AC on an EM phone...

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!