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Attendant Console Pop-Up Window

amarc
Level 1
Level 1

Upgraded AC from 1.1 to 1.2 and the receptionist is complaining that the AC window keeps popping up while she is on the phone with a customer using a different app. Is there a way to stop the AC from automatically coming active on a new call?

Thanks

2 Replies 2

Aaron Harrison
VIP Alumni
VIP Alumni

On the bottom right of the console windows next to where it says "call control up" when logged in there is a small icon - click this to toggle the screen popping feature...

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!

Thanks alot......