Step 1: Check Bluetooth basics Turn Bluetooth off and then on again. Learn how to turn Bluetooth on and off. Confirm that your devices are paired and connected. Learn how to pair and connect via Bluetooth. Restart your devices. Learn how to restart your Pixel phone or Nexus device. Step 2: Troubleshoot by problem type Can't pair with car Step 1: Clear devices from your phone's memory Open your phone's Settings app. Tap Connected devices And then Previously connected devices. If you don't see "Previously connected devices," tap Bluetooth. If you see devices you're not currently using, next to each device name, tap Settings And then Forget And then Forget device. If you paired your phone and car before, next to your car's name, tap Settings And then Forget And then Forget device. Step 2: Clear phones from your car's memory To clear phones paired with your car, follow your car's manual.
Clear any phones you're not currently using. If you paired your phone and car before, clear your phone. Step 3: Refresh the device list, then pair To learn whether to pair from your phone or car, check your car’s manual.
Pair from your phone Check that your car is discoverable and ready to pair. Open your phone's Settings app. Tap Connected devices. If you see "Bluetooth," tap it. Tap Pair new device And then your car's name. Pair from your car Open your phone's Settings app. Tap Connected devices. If you see "Bluetooth," tap it. Keep this screen open. On your car's list of devices, pick your phone's name. If asked, check that the PINs shown on your phone and car's screens match. Tap Allow access to your contacts and call history. Tap Pair, Accept, or Confirm.
Are you able to be a bit more specific about what device you have that you are having issues with? Cisco is a brand name, with many different types of device and models. Knowing specifically which device you have will enable us to provide you with a better idea of where to look to resolve your issue.
Wayne -- Please remember to mark helpful responses and to set your question as answered if appropriate.