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autoattendant in CCME

mmartel
Level 1
Level 1

Hello:

I have a 2611XM working as a CCME, all is working well. I have loaded english sound files (en_welcome.au; en_disconnect.au; en_enter_dest.au; en_reenter_dest.au; en_dest_busy.au; en_dest_unreachable) into 2611XM´flash memory; I need to record audio files in spanish to load it into the flash. Please, what is the audio format, I must write into the flash?. It is possible to write wav files or it must be au files?.

Regards

Melvin

1 Reply 1

Aaron Harrison
VIP Alumni
VIP Alumni

Audio formats for MOH and other prompts I've used on CME have been the same so I guess these are:

8-Bit, 8Khz, u-law encoding and mono....

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!