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BAT 5.1(4)

joncbanks
Level 1
Level 1

I am importing CTI Ports and ATA186 devices using BAT and recieve the following error

- Type Mismatch (error code 13).

Does anyone know anything about the error codes?

The import files being used are exported from another CM of same build etc, using same version of BAT. So it should be just a straight forward operation.

Any help appreciated.

2 Replies 2

sjgreen
Level 1
Level 1

I had a similar problem which turned out to be how i was naming the cti ports in the description and MAC Fields, but I'm not sure if it was error. I used -

NUMBER OF LINES,MAC ADDRESS,DESCRIPTION,DEVICE POOL,CSS,USER ID,DIRECTORY NUMBER,PARTITION,VOICE MAIL PROFILE,LINE CSS,LINE TEXT LABEL,ALERTING NAME

1,CTI-PORT-3500,CTI-PORT-3500,WCI-DEFAULT-G711,Device-Level-Access-Full,jtapi,3500,APPLICATION-PART,NoVoiceMail,Group-3-Line,CallCenter Port 3500,CallCenter 3500

This seemed to work

Si

We have the same problem for cti ports, ata186s and VGC phones, but not 7960s or 7940s.

The insert files are all generated by another call manager (exactly same spec).

All files validate but then fail on insert with the same error for all devices.