Other Collaboration Subjects

I am using Webex registered with UCM.Webex app version 44.4.0.29298UCM Version 14.0.1.13900-155 When I use Webex over MRA, the E911 settings button appears and I can configure my location as expected.But when I am on premise, the E911 settings button...

I am having an issue with Webex registered to UCM where I cannot login to the voicemail service.Both Unity and UCM are LDAP integrated, so it’s the same credentials for both. Unlike Jabber, Webex does not let us directly configure the voicemail crede...

I have created a push2phone program in asp.net that allows for sending text messages to phones, and I was unable to find a free one online so I created my own. I have it working on call manager 4.1(3). It might work with other versions as long as the...

Does anyone have experience using XML Cisco IP Phone Services with a Jabber/Webex client on Android? It makes sense that notifications / button presses to a native app on Android is not going to work.Do the old CUCM XML based IP Phone Services work w...

Please note I am new on Cisco's collaboration track and it is the first time I post hereWe have a rather unique requirement within our business. We are running Cisco PCCE 12.6 and have integrated the Cisco Customer Collaboration Platform(CCP) onto ou...

I'm have a theory that having a separate VLAN for voice is not really worth it....a simpler approach would be to have 802.1p prioritisation on your switches, and run a single VLAN for all traffic.The main argument is that softphones have to run on th...

I have a bunch of 7821 phones on my network and I’m trying to replace a broken one. According to online courses all I should do is change the MAC address in the cucm and then save/apply etc then the new phone will register and it’s all good.But nothi...

Can someone point me to some documentation or an answer for converting the "dateTimeOrigination" entry in the CDR database into a real Date/Time format. The timestamps are in UTC format and we would like to make the conversion within an Excel spre...

We have a new MRA Expressway-E cluster running version X14.3.4 The secondary expressway is showing an error message every 15 seconds. It is reporting the gatekeeper timed out referencing the primary expressway (10.2.2.251) tvcs: Event="External Serve...

Hi,Apologies in advance for my lack of knowledge with this equipment/licensing.We are looking to move into a new office where the previous tenants left a number of Cisco MX700 and MX800 devices (screens, cameras, controller).Will Cisco allow us to pu...

Hey All, So, first some background.  Years ago we used UCCX along with CUCM for our call center queues.  But our customer service department wanted to move to Noble for queuing instead of UCCX, so we got rid of UCCX and they've been using Noble ever ...

Hi all,I am a bit new to supporting Cisco products so I may just be a little out of my element. I have a user that is trying to use a new headset in Jabber and WebEx, the headset appears in the advanced audio settings, but is greyed out and I can not...