Other Collaboration Subjects

DCOM error on Publisher callmanager

Hi, CCM 4.0(2a), the publisher callmanager got the following error message. And after a few days, the inbound calls are not working(to unity AA). Normally voice mail ports, voice gateway are registered with subscriber callmanager.Any idea?Event Type:...

Import CCM database

We have an existing 4.0 Installation with around 100 phones. We have recently procured a new CCM 4.1 and would like to use this as the primary before we reformat the existing server and upgrade to 4.1.What would be the best way to import the databas...

IP Communicator issue

Hi NetPro people,I have built a VPN solution (3620) with Cisco IP Communicator. For whatever reason, when the client calls any other phone (IP or PSTN), the user can hear the remote party, but the remote party can't hear the IP Communicator Phone us...

Switching to H.323 from MGCP

Can anyone give me a quick list of pros and cons of switching to H.323 from MGCP. Someone from Cisco recommended that we switch from MGCP to H.323 in order to resolve some of the issues we're seeing on our PSTN gateways (3745s).

7912 gorbled voice

7912 phones in one of the remote location has poor voice quality , really bad and gorbled .We upgrade the 7912 firmware to 5.0 and checked QOS on the switches everything looks fine. Funny thing is there are other remote sites with 7912 phones and ha...

Message button on IP phones dups VM #

I am configuring a CME system running IOS 12.3(8r)T8 with CME 3.1. I have a NM-CUE running version 1.1. I have configured it all straight out of the documentation, with extension 500 being the VM pilot number. The problem is that when you hit the ...

Change Max Calls/Busy Trigger Default

My Max Calls/Busy Trigger default to 4/2 I want the default to be 2/1. Is there a way to change the defaults on this setting? I would also like to change the default on the external number mask.

Skill Based Routing

I am attempting to create a call queue with skill based routing. Originally this was setup as two queues (English and Spanish). The issue came when one queue became overly busy while the second remained idle. I would like to assign skills to each ...

Linux DHCP - offering TFTP IP Problem

we have a Linux DHCP serverwhich works great for everything except TFTP. Giving out DHCP address for TFTP address (instead of CCM address)had the tfpt (0ption-150) pointing to "dns name", then changed it to the "IP Address" and that seemed to fix it...

IP Phone variables

Hi,How can I obtain the "ModelName" of a IP Phone?How can I use the "cisco-proprietary Header" variables such as "x-CiscoIPPhoneModelName"?thxFX

Using CCME B-ACD and CUE

Has anyone tried to use CUE as the Auto-Attendant for CME and still use the B-ACD functionality to setup a queue out of the CUE Auto-Attendant?

Max number of B-ACD Queues supported on CCME?

Does anyone know the maximum number of queue's which can be configured on each of the CCME platforms?I can't find a document which details this on CCO. I have a customer who wishes to configure 8 B-ACD Queue's and wish to confirm if this will be supp...

Autoqos and Call Manager Version

Concerning the Cat 3550 Software Configuration Guide, starting with 12.1(20)EA2, the Configuration Guidelines for auto-QoS state that connected devices must use Cisco Call Manager Version 4 or later. Does anyone why the CM version would make a differ...

Getting the best from two CM servers cluster design.

Hi,I need some advice on configuring backup and load sharing in two server cluster design. Can I configure the publisher as a backup CM or ideally do loadsharing. The IP phones will be only 15 to start. I am actually configuring a IPCC express soluti...

Broadcast a call with line group on a phone which isn't on the ccm

Hi,I would like to affect a directory number on an ipphone and an fxs port of my H323 gateway.I thought that with using line group configured to broadcast call, it would be possible but it doesn't work.For doing this, i create a dummy phone configure...

Other Collaboration Subjects

Forum Posts

DCOM error on Publisher callmanager

Import CCM database

IP Communicator issue

Switching to H.323 from MGCP

7912 gorbled voice

Message button on IP phones dups VM #

Change Max Calls/Busy Trigger Default

Skill Based Routing

Linux DHCP - offering TFTP IP Problem

IP Phone variables

Using CCME B-ACD and CUE

Max number of B-ACD Queues supported on CCME?

Autoqos and Call Manager Version

Getting the best from two CM servers cluster design.

Broadcast a call with line group on a phone which isn't on the ccm

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