Other Collaboration Subjects

We have CCM 4.1(3) with 4 port Autoattendant.We have a E1 PRI link(on a 3745 router) connected to PSTN. Autoattendant is used for Welcome prompt ie "welcome to ....Press 1 to reach an extension or 0 for Operator".Requirement - Some users want to make...

I am pulling out my hair! Can anyone tell me where to find the department information in the directory schema in Callmanager. I am developing an XML Application that needs to retrieve User departments from the global directory BUT cant find the tab...

hey therei have just implemented 16 sites. 10 ipt and 6 pbx. i would like to hop off the pbx sites for cetain local calls. my question is (and please excuse me if this is a dumb question) how do i configure the dial-peers on the gateways connecting t...

Callmanager is using MS ActiveDirectory as primary directory. We have a lot of users which are using Cisco TSP installed on their Windows based PC-s, primary for dialing from Outlook. Problem is that security policy forces users to change their passw...

Hello,I want to implement SRST in order to can phone without CallManager (when it fall down).I created a SRST reference in my CallManager 4.1 and I applied this reference in my device pool.When I switch off my CallManager, my IP Phones 7940 end 7960 ...

When faxing through my 2801 using T.38 the remote capabilities contained in DIS message are manipulated by the router - the ECM bit is cleared. I did not configure any option to disable ECM. On a goot T.38-implementation there is no reason to switch ...

Hi,CCM, Unity located in head office, on remote office there is a H323 voice gateway.In normal way, the inbound calls on remote office will triggle to head office's Unity AA. And in SRST mode, I want to use the TCL application on the gateway. I tried...

I have a hoot n holler over IP configured between 4 sites. One main site w/ a 2600 with 3 T1's connecting the other sites and a 1760 w/ 3 VIC2-2E&M cards. At the remote sites I have the T1's coming into a 1760 which also has one VIC2-2E&M cards. I...

All phones use Cisco IP Communicator, Attendant console works well except the directory line status of each phone is unknown "?". It must be a status of idle, ringing, active or unknown. But the only the unknown status present on all phones in my Att...

How will SRST work if I have two voice gateways? Using HSRP?

Hi, i have a problem with cdr when i ask for a report only show as destination number 1100 and 1101 these are the mwi extensions. formerly it was working ok with ccm 3.2 and unity 3.1 the problem start when i upgrade to ccm3.3, when i made the upgrad...

Having a issue where no supervisory disconnect options seem to work. Have tried all combinations except custom cptone and dualtone settings since I am waiting to find out what those are for the lines.Supervisory disconnect anytone is not working on t...

Hi,I have DID configured and I can make incoming and outgoing calls with that. no issues. what i need is to point calls to a CTI Route point when call comes to a particular extension. I have a extension 51430000. what i want is calls coming to this n...

I'm trying to show some info related to the distant party when someone calls using an IP phone.So far, I'm able to get the (translated) dialed number using TAPI or JTapi, but no way to know the remote party's IP address. Is there one ?

I created the pilot points and hunt group as well as ac user, but I'm confusing the pilot points can't be connected in any ways, it seems that the pilot points doesn't route incoming call to the hunt group memnber.