Other Collaboration Subjects

I'm having random in/out bound calling issues on both phone systems (PBX/Cisco). I currently have a hdv-2t1 connection to the PBX for all in/out bound calling to/from the PSTN. I have done some extensive debugging on the PBX and it seems that a rand...

Hi All,I'm doing a Unity software and Hardware upgrade.Unity 3.1.5 is currently installed on an ICS 7750.We will be migrating to the MCS platform.I believe the steps are as follows...Note: Unity Servers has unity only (no exchange on this server, exc...

Hi,Is this file donwloadable from Cisco Web site."win-OS-Upgrade-K9.2000-2-4"RegardsMeer

We will be starting a phased migration from a Meridian 1 Option 51 to CCM4.0 with 3835 VGR. Any thoughts on the best way to accomplish co-existance with the Option 51? 1st phase will have 150 IP phones and 400 phones connected to Opt 51 in the same...

Hi,I runned into a weird problem. I followed the guideline(s) for setting up a pilot number, hunt group and attendant console user.Whenever I call the pilot number; it's allways busy.Anyone else running into this problem? Currently I assigned the "pi...

Hi ,I need to give the IP AutoAttendant access to the PSTN users dialing into my IPT system on the MGCP gateway.I have some 6 analog CO lines connected to FXO ports for PSTN connectivity. All 6 lines share a common telephone no 24780000i.e a hunt num...

HiI have 2 Grandstream ATA's which I want to communicate over LAN using Cisco 3550 Switch.But I found that neither am I able to ping those ATA's from the switch nor call using Direct IP Dialing.Please help.thanks.

Having problems getting the agent to log in, also finding a full blown document on setting up ICD Queues. Also since this is a standalone server installation, it appears some IIS components were not installed, specifically the agent desktop installat...

We have currently been experiencing dropped calls we a user answers with the phone's Handset. Headset and speaker phone answer fine. I have tried upgrading the phone load on one of the problem phones with 6.0.5, but this did not fix the issue. Do ...

I'm trying to figure out the exact process for MWI. What is the exact sequence of digits Unity sends to the CM to light a port? Does it send DN then MWI code or something else? Context... site based system... much like area codes using an * as the...

Hi, I'm doing an upgrade from 3.3(4) to 4.0(2a)Sr1. The customer currently uses TAPI on all client PC's to enable Outlook contact dialling, has anyone here created a installer package which I can use with AD Group Policies to push to client PC's?Than...

Does anyone know that this error meansThe open procedure for service DHCPServer in DLL "C\WINNT\system32\perfctrs.dll failer

Hello, I am running TCL2 on a Cisco AS5XXX gateway for the A-leg incoming call and a PGW2200 for the outgoing B-leg call. The problem occurs when outgoing call (B-leg) hangs up, it causes the A-leg call to terminate after around 5 secs, I was told it...

I don't undestand Hookflash parametr of configuration FXO Port on MGCP. How I can use it? Can I trasfer inbound (on FXO) call to this FXO by hookflash? Can make it on CCM 4.0?Forgive for my bad English !!

Hi. We were integrating CCM with Nortel Meridian using a T1/PRI circuit on a Cisco 2821 Router. At the Cisco side we use switch type dms100 and on the nortel side we use s100. We tried H323 signalling between the CCM and Cisco router but the call was...