Other Collaboration Subjects

Is there a way to put in addition ring tone files in CCM to be used as additional ring tones? Like, rock, jazz, classical, and punk music?

2 CCMs in one cluster, in the IPMA service parameter on both two servers we define the subscriber as the primary CTI and IPMA server. The IPMA assistant console successfully logon if the server address is publisher , but it gets a connects to server ...

When configuring QSIG on the MGCP, there is a field called connected PBX model, Meridian Option 11C is listed there. My PBX is Option61, is it ok? Currently it's Q931 between them and CCM is 333, we are going to upgrade it to 412 and use Qsig to supp...

I have a customer who wants to send an 888 number for caller id, but a different number for their billing number. I believe these things are referred to the ctn (called telephone number) and the btn (billed-to number or billed telephone number). Is t...

I looking to see if my thinking is correct. I have 2 operators using attandant Console, I have it setup with pilot 4000 and it has each of the 2 operators extension in the hunt group(line1 - REC1, line1 - REC2, line2 - REC1, line2 - REC2, and then a...

I am seeing a very random issue with calls getting music on hold AFTER someone takes them off of hold. The music will be playing to the caller from the PSTN and I believe only they are hearing this. I have heard of this issue before and was hoping ...

The documentation says "To install Cisco ER 1.2(1), you install the publisher first, then you install the subscriber on the same server" But it does not allow to install Subscriber on the same server. Have somebody come accross this.....Can someone t...

What is the proper method of creating a backdoor extension for users to call in and log into their voicemail? Also, what step do I use to configure an auto-attendant script to accept a sign-in similar to Unity?

I was wondering if there is any way to find the logon/logoff information on the attendant console. Something to the effect that you can get from IPCC Express on the log in/log out of agents. I'm getting complaints that calls that should be answered ...

Hello everyone...Using the above... everything working for a while... then I had to break it cause that what you do with a home lab.I was able to:Use GUI to edit and add users/mailboxesUse GUI to admin Groups and ProfilesUse GUI for all the CME menu'...

Hi All,Is anyone using G728 codec on 3640 gw?We have 3640 with NM-HDV, E1, IOS IP Plus 12.3(11)TDSP ver 4.4.3, voice card is configured with codec complexity high, but we are unable to use G728. All other codecs are fine.With G728, calls will get es...

I have problem of configuring h323 gateway in the route group config. At first, I have configured dial-pattern and use one h323 gateway to route all dialout call to destination through PSTN.And later , I have another H323 gateway to the system. and ...

BARS doesn't run on my ccm.Starting BARS via scheduler nor manualy it hangs each 2nd try. Reading the log, the last step is "Finding Callmanager database."Stopping backup process and starting it manually is mostly successfull. (next step in backup pr...

Unity unified messaging system with subscriber mailboxes on seperate exchange 5.5 server. All subscribers can be viewed ok in SA Admin and you can add a new subscriber manually and the recipient gets created in the exchange server ok. But if you try ...