Upgraded AC from 1.1 to 1.2 and the receptionist is complaining that the AC window keeps popping up while she is on the phone with a customer using a different app. Is there a way to stop the AC from automatically coming active on a new call?Thanks
I have added the Call Back button to the softkey layout. I have also verfied all of the settings in the Cisco Extended Functions Service Parameters. Everytime I try to use the Call Back feature it says the service is not active. What step am I missin...
The following alarms appeared before the subscriber lost connectivity to the network. Although everything looked connected, it wasn't "talking" to the network and had to be rebooted. This happened several times. Are there any known issues with the ...
Hi,Can you please tell me which AXL request will give me all the IP addresses of all the registered phones in a particular device pool?I tried getPhone and I did not get the IP address.Thanks,Preethi Thamina
I don't seem to be able to select Chirp 1 or 2 anymore unless Im trying to set the default ring for the 7940, and 7960 phones... When I try to set Chirp 1 or 2 for a specific line as the ring tone, it does not appear in the list?? I thought it alwa...
Hello, I am totally stuck with a very frustrating fault with symptoms that cause on way audio. I am using 7200’s with the high-density voice modules (VXC-2TE1+). Connecting to these are Lucent Divinity PABX’s using DCS signalling. The config is stand...
Hi According to HP and Cisco switch config. Some server team said the Speed link for HP server set to Auto is not matched the Cisco switch set to Auto speed link. does I need to set both MCS 7835 and Cisco switch to 100 full deplex ?Also, does it aff...
I have a mgcp gateway tied to my callmanager running 4.02(a)sr1. The voicemail is tied to this same router. When an outside caller is sent to the vm box, they always can hear the greetings and prompts. They can't always leave a message. I turned ...
I am needing to upgrade our Active Directory to 2003 (currently running 2000). We are using the AD for our directory on CCM. Will the CCM work with 2003 and is there anything we need to watch out for.
My company recently decided on Cisco Callmanager from a wide list of vendors for VoIP.One question:My I.T. staff has little switches at their desk for troubleshooting purposes for business users machines.Can you plug another switch into the back of a...
A customer bought Cisco Emergency Responder without discussing anything with the local telco.The local telco states they only accept dynamic PS-ALI if you purchase a T1 dedicated for PS-ALI. I assume then only the VIC-2CAMA would be used, the WIC-1MF...
