Other Collaboration Subjects

Thanks in advance for any help. I will try my best to explain. What I am needing is after a caller goes through the list of line groups if no one answers the last DN in the line group the call will than get transferred to a call handler that is set u...

What roles are required for the Unity Connection user for the VCS Expressway-C configuration?  I'm assuming Cisco wants the service account to have system administrator, but I would prefer not to do that for obvious reasons.  Haven't been able to fin...

Dear Sir,   I am using two Polycom Devices , models are Group 500 and Debut . These devices are under Cisco ASA 5525 Firewall. There is no error with Group 500 . But when I use Debut calling, video call is automatically drop in exactly every 5 minute...

Hello, Dear Cisco Community. The schema contains UCCX 10.6 with CUIC, CUCM 10.5, IP Phone 7841, 8961, Cell Phone, where calls come to GW -> CUCM -> CTI Port -> UCCX IVR -> Local/Cell Numbers IVR has greeting and different steps based on Call Consult ...

Hi, All. We consider deliverying Spark cloud and MX700/800. We want to join conference directly call from MX700/800(stand alone mode). conference together, how to join conference bridge each other ? If need MCU(CMS), could you provide referenced desi...

i have been fiddling Around with the Video on hold feature provided by media sense and UCCX Queuing and found the following: If you create 2 sip trunks to Media Sense with different videos .I.E Sip trunk 1 = Video 1 Sip trunk 2 = Video 2 and then c...

Hi, I have ordered Cisco BE6k in 2016 with CUCM & Presence. But I didn't added expressway licenses for my BOM. So, now I want to install expressway and Can I get expressway licenses without ant cost? I have a valid cisco contract. Thanks, Raj  

Hi All, We have a CUCM cluster where all the UC applications are hosted in a single site. We are now planning to built a DR site for the UC applications. The end state would be like DC (CUCM Pub, 1 TFTP Pri, 3 Sub, 1 Unity Connection) & DR (1 TFTP S...

Hello, Our scenario is setup B2B SIP URI dial  When SIP inbound dial from 3rd external endpoint via Expressway E&C to Jabber internal, it has some media issue as below:  (1) SIP dial from 3rd external endpoint to Jabber inside (IP address on User-vl...

Hi, Calls are not getting connected intermittently - both incoming and outgoing. Call Log - Got Resource unavailable and unspecified.  085859: Feb 22 14:21:36.105: ISDN Se0/1/0:15 Q931: Applying typeplan for sw-type 0x12 is 0x2 0x1, Calling num 6251...

failed to establish connection to remote Call Bridge 

Hi Guys We have 7942 , 6921 and 6941 phones users press and hold the * key which converts to + sign and are able to dial any number Is there a way to disable this I have a Translation pattern \+xxxxxx which is been configured and needs to be there a...