Other Collaboration Subjects

How can you make sure your trace route takes the voice vlan throughout the network to retrace problems with voice quality? I'm troubleshooting a voice quality issue for a customer. The call goes from a voice gateway, 3745, through three 3524s, two ...

I upgrade the 7960G IP phone to the mgcp version P0M3-06-0-00,but when I want to downgrade the version to the skinny.The IP phone reset againest when boot up.How can I do that downgrade the version to the skinny? Thanks a lots ...

I got a Nortel Norstar PBX, one at my host site and the other at my remote site. There is frame-relay connection between the 2 offices and is each connected by Cisco 1760. I have installed a MFT1 vic along with requisite DSP's and IOS upgrade. The P...

I setup a translation pattern for an making an Internation call to another location, but when I dial the number it gives me a dial tone for 10 secs then dials it. I put in an North American number and it has not problem. If I dial the Internation n...

I saw somewhere that there was a problem with missed calls on shared lines but I can't find it now. I have multiple lines on my 7960 and the phone logs missed calls for all lines but I can't tell which line they were calling. Does anyone know if ther...

Hi,CCM 4.0(2a)es15 with Unity 4.0(4) VM integration.On CallManager, there is no any partition and calling search space.My problem is: when the Extension Mobility user logon the physical phone, if on that line configuration I did not check voicemail o...

I have a problem transfering from Mitel IP Phone to Cisco IP phone it drops the call any Ideas?The calls are routed from the Mitel 3300 through A mitel SX2000 to Callmanager Using E1 Gateways.

We've got the IPCC software installed on all our clients. However, the audio files it produces are in the *.AUD format. None of the Cisco software plays this format and as far as i am aware there is no other software to play *.AUD files. The only way...

Hi.Sorry for the long post.What is the best way to implement a MultiSite Centralized Deployment CallManager Cluster DialPlan. Matching DN with DID would not be possible because each site will have just a few DIDs. I'm just trying to build a good and ...

Hello everyone. I have an RMA replacement for my CCM and Unity equipment. I don't really want to rebuild them from scratch. Anyone have any experience with ghosting these systems? It is the exact same hardware. Does CCM and UNITY bind anything t...

Is there any type of analog card that MGCP supports Caller ID? I have a VIC2-2FXO which supports Caller ID in h323 only. I want to know if MGCP only supports Caller ID in the instances of using a PRI.

Hi, I recently did an implementation of CM33(4) with a centralised CM and 6 satellite sites. Each site have their own gateway hence each site has their own group of Partitions/CSS. They now want to upgrade to CM402a and want IPMA. The IPMA wizard onl...

Is there a way to define a 28xx router as MGCP in 4.0.2

We have a Call Manager 3.3(3) with 60 IP Phones 7940/60. Voice gateway to the PSTN is 3745 with 2 PRI ISDN links to the telecom provider. Call control protocol is MGCP. We have a problem with outbound calls: if we have an outbound call from an IP pho...

Hi allI am running callmanager express 3.2 and Unity Express 1.1.When the user does not answer their IP phone the caller gets forwarded to the mailbox. The caller then has the option to leave a message or press 0 to return to the operator.When the ca...