Other Collaboration Subjects

BARS 4.0.2 - Backup problem

Hello!When I try to make a CCM 3.3(4) backup I obtain"Could not verify db backup" and "Could not backup Cisco CallManager successfully on xxx.xxx.xxx.xxx".Anybody could help me?!ThankyouCarlos##################################################Backup s...

Using Line Groups and VM

I have a Line Group that has 2 phones in it. I have the Line Group set to broadcast. If neither one of those phones pick up, I need the call to go to a generic VM box. Example: Call Broadcast--->3402 & 3404--RNA-->3400 VM box. The Line Group will...

Experiences wtih ITEM?

What are people's experiences with implementing CiscoWorks and then CiscoWorks with ITEM and then the functionality of ITEM to manage the system. Is it worth the work for a single cluster managing 100 to 200 phones?

CAR QoS

In my CDR there are totally haven't QOS-related info(packet lost,jitter).I use ata-186's. Does QOS reporting works at my devices ? ( i think does, becouse url http://ip.of.ata.186/rtps display it )I already enable call diagnostic records and call de...

AC console poor security

I think is it impossible to permit only allowed phone numberswith Attendant Console client ?All phones owned ac user can be owned by any ac users.Does any workaround exists ?

VOIP Billing system

Dear The Expert,I am in the progress creating a voip billing software, we use CISCO AS5300, what I want to ask is:1. does CISCO AS5300 produce call log for every incoming/outgoing call? 2. Where can I find complete reference for doing this?Please adv...

Broadcast Queues

Hi,When using broadcast queues in Call Manager4/Attendant Console, where can you specify the MoH source for the calls that are in the queue.We would like to play a different message to calls in this queue than that which is set to the gateway that th...

SRST using "default-destination" to a PSTN number

I am working on something and wanted someone to validate a design regarding SRST.Is it possible to configure SRST so that an incoming call (over one of four POTS lines) to a router be forwarded back out to a default regular phone number (for example,...

Video Communications Scheduler (VCS) and IP/VC 3540

Good day,did anybody integrated Video Communications Scheduler (VCS) software from Radvision with IP/VC 3540 ?Did you managed to integrate it with Cisco CallManager and etc ?Sergey

LCD Display of the Status Window on a Phone in Proxy-line Mode

I configured IPMA in proxy-line mode, but i canno t see icons in the status window of the LCD display of the manager phone. I have already reset my IPPhone.Any ideas would be appreciated!

Query of IP phone in CM 4.02(a) by phone button template

I was wondering if in Callmanager 4.0(2)a if there is any way to query IP phones by "Phone Button Template." I looked through BAT and there is no query for this. I can only think of doing this through SQL but I don't know how to create such a query. ...

ISDN PRI not overflowing to other PRIs

I have two sites equipped with T1-PRIs. At the first site the PRI is outbound C.O. limited to 15 channels to preserve some channels for incoming call center calls . This PRI is configured in a route-group along with the other site's PRI for overflo...

Problem with AS5350

I have a problem with AS5350 and don’t understand the nature of what happening with IOS and hardware. I have following message continuously in log file :%CSM-1-CSM_UNKNOWN_FAIL_CODE: Unknown fail code 31Periodically AS5350 stops accept calls and in l...

Voice and Faxing

I currently have a 3662 router with two controllers in it supplying 3 PRI's and 2 digital modem banks. This is for user dialup and remote office ISDN connectivity. My question is the following:I would like to be able to use the Store and Foward FAX f...

Parking calls from Avaya Definity to Cisco CME

I'm looking, but i'm not finding it.Avaya is trunked to a 3745 and we're using h323 gateways.....Our operators are on the Avaya side POTS and want to Park calls to the CME system. On the VOIP side, PARK is working fine. I have 9300 - 9303 set up as...

Other Collaboration Subjects

Forum Posts

BARS 4.0.2 - Backup problem

Using Line Groups and VM

Experiences wtih ITEM?

CAR QoS

AC console poor security

VOIP Billing system

Broadcast Queues

SRST using "default-destination" to a PSTN number

Video Communications Scheduler (VCS) and IP/VC 3540

LCD Display of the Status Window on a Phone in Proxy-line Mode

Query of IP phone in CM 4.02(a) by phone button template

ISDN PRI not overflowing to other PRIs

Problem with AS5350

Voice and Faxing

Parking calls from Avaya Definity to Cisco CME

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