Other Collaboration Subjects

Hi,I installed the Cisco Extended Services Extension mobility and auto attendant 3.1(2) on the CCM 3.3(3). The installation was successfully.Now i can access to the logon page using http://<ip_Address>/appadmin.When i type the user Identification an...

I am trying to use Crystal Reports to create custom reports for our CRA Database. Once I get Crystal Reports to load up the tables, the next step is to link the tables together. The Database Schema document shows several links to fields in differen...

I heard at one time, the figure of 7 devices per second could failover to a backup Callmanager. What is that figure for CM4.0? I am tasked with supplying 99.999% uptime for the system. I know this is feasible, I just need to confirm all the facts.

Hi,Does anybody have the steps to install Call Manager 4.0 on a HP DL 320 Server.Thanks in AdvanceChetan

I'm running Call Manager 3.3 and Unity 4.0(2). The phones ring 3 times before going to Unity(If not answered.) Is there a way to increase number on a per device basis. I tried Directory Number Configuration but all it has is to forward or not.Thank...

I am trying to get this feature activated to allowtroubleshooting of an intermittent problem.Where on CCO is a document that talks to the setupof this feature.What I have found is, well, lacking.The link:http://www.cisco.com/en/US/partner/products/sw...

Does anyone know what the tone on hold file is calledwhat type it is (.wav etc) and where it can be found?

I am in the process of replacing one callmanager subscriber server with a new subscriber server. Unfortunately the problem I am having is that we are currently at 4.02A on the subscriber but I only have the 4.01 install CD's and the 4.02A upgrade ex...

CCM 4.0.2 srA,AttCons: 1.3.1I have two problems with Attendant Console. First, when I enable call queuing, it works fine but if the ac user is not logged, the call is queued for the hold time delay and then follow the next step. I would like, if the ...

I have a couple of 3662 routers, equipped with VIC 2FXO modules (on all slots). I have two new POTS lines that I have connected to one of the routers on 4/0/0 and 4/0/1. config of router is basically the same for all ports, and so is the config in C...

A customer I have is currently expierencing a problem with date ranges for their CDR records. When you try to run any report its says the dates are invalid and the only valid date range is from 3/7/2002 to 3/14/2003. I know I have seen this issue i...

I'm using the AXL UpdateUser method and I want to update the firstname and lastname of each user. The update is working but French characters like "é" are saved wrong on the CCM. I tried to include some encoding utf8, but it doesn’t work.Thanks for a...

Hi all,Is there a easy way to disable call waiting system wide in ccm 4.0 like before ?This kind of parameter doesn't exist anymore in the Service parameter.The only manner I have found is to configure each line with a maximimum number of Call t...

I have a new user that is trying to access their voicemail for the first time but they are being told that for security reasons initial access can only be done from the primary extension. They are in fact using the primary extension to access. Any id...

Does that work?I.e. if all 30 channels of the 1st gateway are full, the call gets placed to the 2nd gateway in the routegroup