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Dear Friends,Wonder if anyone tried this or it is bug of Cisco.I config the URL in the Voice browser step, when i use ip address inside the URL string, everything seems fine, but when i use host.domain.name inside URL string, it cannot connect....I ...

We have an internal call center (helpdesk) when a user calls into the queue as IPCC hands the call off to the agent the caller sees the agents internal dn.I need to hide this, as they write it down and then call it directly.We hae CM 4.0 IPCC 3.5

Having issues getting inbound voice calls on PRI to be recognized as voice calls and forwarded to Call manager w/dial-peer. 5350 is handling both inbound data/RAS and voice calls and treating voice calls as RAS. Anyone have a working sample config fo...

We have 2 MGCP gateways in a remote office. (Centralized CM installation). We configured fallback to H323 and have dialpeers. Each of the MGCP gateway has an incoming DID PRI. Question: If WAN connection fails and all phones register to MGCP Gateway ...

anyone know how to stop this?-am controlling cfa's with csswhat stops person A (offnet), calling person B (onnet), person A tells person B to transfer them to person C (offnet-long distance) - how can i differientate and stop this?thanks.charles

CCM 333 with Sr4. We pulled one drive from production and put in the lab and it''s running. lab phone are automatically registered(1029 and 1030). But the phone didn't get reset at all and didn't change phone ext on the display after I modified the e...

I have added user to Unity and set him up with a phone and set all calls to forward. When I dial the extension, I get the voice mail message I recorded, then the prompt from Unity to record a message at the tone, immediately followed by "a system er...

hi, i have a 3640 for off-net international call traffic to a voice provider. i want to collect basic cdr data, what should i do for it? with dial-control-mib settings, i collect data for voice call history, for a period of 24hrs with 100 records max...

Does anyone have an Idea of where to start troubleshooting why the first few seconds of a voice call from an IP phone is dropping the first few seconds. The set up consists of CCM 3.x a gateway and multiple IP Phones.I will have more information tom...

Hi,I have a very stange problem with my gatekeeper, I am trying to specify prefix 00 to be routed to specific gateways that are registered on my gatekeeper. I am using the command below for highest priority:zone prefix "zone" 00* gw-priority 10 "h323...

Hi,I installed Cisco Communicator, also I have CCM 3.3.4. After the communicator started it cannot find its locale (Error Message: Error Updating Locale). Also it looks for files (7980-kate.xml, 7980-dictionary.xml, SCCP-dictionary.utf-8.xml, Unicode...

Hi! I am trying to use the CiscoIPPhoneGraphicFileMenu XML object to develope a weather forecast service. However each time i define <TouchArea> tag, an error occure. The tag i defined listed below: Response.Write("<TouchArea X1="10" Y1="20" X2="10" ...

Have issue where IP Phone agent users are in ready mode and all of sudden go to not ready without receiving a call, missing a call, etc. When this happens, some users can go back to ready by selecting ready but there are 2-3 users who can't and need ...

How can we sync the clock on ip communicator softphone to be same as CCM. Apparently right now the pc's clock is same as CCM since they use the same NTP source, but however the communicator has 4 hours difference. Is there a time zone setting on the ...