Has anyone created any custom reports using Brio? If so what has been your experience and do you have any same reports you could post?
Has anyone created any custom reports using Brio? If so what has been your experience and do you have any same reports you could post?
Hello ,I have ICM 5.0 and I just now installed CAD 4.6 ie primary directory service and Cisco desktop administrator .However when I did this it did not install chat server and enterprise data server.Is there any know issue with this.Thanks,Radhika.
I work with IPCC enterprise (ICM ver 4.6.2) and i need to define the "UserToUserInfo" variable when call arrived. At "SET" node appears this variable but i see at the help that this variable is not settable.How i change this parameter at Script edito...
When trying to execute command on phone on first attempt it returnsHTTP/1.1 200 OKContent-Type: text/xmlDate: Fri, 30 Jul 2004 09:50:20 GMTExpires: Thu, 26 Oct 1995 00:00:00 GMTLast-Modified: Fri, 30 Jul 2004 09:50:20 GMTPragma: no-cacheServer: Alleg...
Does anyone out there have experience or knowledge in using an Avaya S8700 with Avaya IP phones on a Cisco network? We have a mesh of Cisco switches, some 3550s, 3560s, 4500s, etc and I am already aware of the issue with some of the Cisco equipment ...
When a call comes into the system the recptionist takes it and tries to transfer. She can hit the transfer button once and dial the extension but then the the transfer button does nothing when she hits it again. It is still there but will not transfe...
I found this in ordering Cisco Web Collaboration Option and Cisco E-Mail Manager OptionThanks
Hi,i want to dial out of Outlook and various other applications. This works in general but i encountera problem with the interdigit timeout (default 15 sec).When i dial a contact, which is identified as an external user by a leading '0', the telephon...
I have already edited the Ringlist.xml to reduce the number of options for line one. I also edited the DistinctiveRingList.xml to only show the first two options but after resetting the phones the first line shows the two options but the second line...
I will be using a 3725 with an Etherswitch module and an NM-HDV for a PRI and for Conference Bridge. This router will connect over the WAN in a Centralized CallProcessing model. Since phones and PCs at this branch office will be plugging directly int...
Hi.If anyone can look at my running config's and point out what I am doing worng I would appreciate it.The setup is:Telephone---->connected to MC3810 FXS analog port---->IP cloud---->connected to MC3810 FXO analog port---->connected to analog portIf ...
Hi All - your help would be much appreciated. I have a customer who uses credit-card machines massively in their new IPT network (well they're trying to).All of them are plugged into FXS ports on NM-2V or NM-4FXS (with the 8FXS daughter card). I've...
We are looking for hybrid solution which will include ASR & TTS support, Voice Browser (for VXML interpreting + audio play) and IP telephony support.We have two Cisco Gateways (AS5300 model with 12.2 and 12.3 IOS). It's preferred, that the solution w...
What do I need to set up a remote salesman at home to use a 7940 phone on their DSL/cable line? We have a Cisco VPN concentrator they are using for remote access and we wanted to try this instead of the softphone.
Is anyone using CAC on a non hub-and-spoke topology? The CallManager CAC method of locations can only use hub-and-spoke. Cisco TAC has stated that they really have no method of CAC for meshed environments except for RSVP which isn't supported for Cal...
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