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7960 phone load P00306000300When we have mulitple lines configured and users are on hold on almost all lines, we are unable to see the caller id of the person on each line and easily forget who is on which line. Is there a workaround or will it be fi...

kiru by Level 1
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I am running 3.13 and callmanager 3.3. In my script I do not reference any Dequeue step anywhere. I do call hold and call unhold. Why in real time monitoring am I seeing calls in the Dequeued field?

jones_amy by Level 1
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