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Folks, I recently bought a 7970 phone and ran into the following problems, please any suggestions or advices would be highly appreciated.1) It only shows me 3 ring tone types to choose from? other phones have 10-15 choices, why does this phone ...

I need to turn on FTP service on the publisher to read data for reports. Does anyone know if Cisco has any official security recommendation for FTP on call manager?

I have updated a 3.3(4) callmanager to version 4.0(1) and i can't see phones, gateways, etc through the internet explorer browser. I have installed a new subscriber callmanager version 4.0(1) native and I can configure all the optiones only through t...

Hi all,can anyone tell me what the "H" at the end of this SMDI message means?This message is being sent out by a Cisco CallManager (3.3) and the attached voicemail system cannot interpret it correctly.Thanks in advanceKNN

Hi,Currently investigating Cisco IPMA to use for a Manager Secretary solution.The environment is which I need to implement such a solution has a very spread and diversed number plan. Consider that it is not possible to group numbers. Still I need to ...

I was wondering if anyone knew what parameters I could pass to the ICD IP Phone Agent so that users would not have to key in their username on the phone every time. I tried some obvious ones such as "AgentID" and "UserID" but they didn't work. Anybod...

I'd like to play with CSPS in our lab if possible. I can see that you can register an eval license but I can't seem to find the installation available for download anywhere on CCO. Can anyone point me in the right direction?Thanks

We are a CM 3.3 shop and I'm trying to get mobility login to work. When I try logging into a 7960 I receive the following error: Login Unsuccessful Error 12. Any suggestions?Thanks

Hi,There is a CCM 334 installed and working , at the same subnet there is a voice gateway , Cisco 3725 , which has a NM-HDV-2E1-60 card on it. test dsp 1,1 ;Maximum dsp count: 15On board dsp count: 15Jukebox availableTotal dsp channels available 60To...

I have version c2600-bino3s3-mz.123-6a and it doesn't include the "caller-id enable" command. However, I need a version of IOS that supports voice, and VLANS. Is it the IOS or how can I configure the router to pick up the DNIS info. I can't even d...

Hi All,Does any body know if you are able to load IBM Director on to IBM Sevrers running an IPCC with out issue's.?Has anybody out there got IBM Director installed on IBM Servers running IPCC without any issue's.?CheersTim

I have an odd request of me:I need to create a pilot point and hunt group that does the following:Incoming Call to Extension XXX (Pilot Point)Ring Employee "A" at Extension XXY, if they are busy or do not answer,Ring Employee "B" at Extension XXZ, if...

I imported files to Unity with ALIAS BV$0021 and so on, the server accepted the information as is. But when I add a mailbox true the web admin page in Unity, I cannot type the $, is there a way to change this.Unity Version 4.0 (3)Could anyone help me...

We want to integrate CCM 4.0(1) with Service providers SIP proxy server(Non- Cisco).Planned Connectivity-CCM4.0(1) >> Cisco 3600 Router(E1 PRI)(Gateway) >> Vega 100 Box(E1 Port) >> SIP Proxy Server) We are planning to integrateCisco 3600 router wit...

I'm using CiscoIPPhoneMenu with QueryStringParam URIs in the MenuItem URL and regular URLs in the SoftKeyItems. This works flawlessly on the 7940 and 7960. However, on the 7912, the value of the QueryStringParam for the selected MenuItem doesn't ge...