Other Collaboration Subjects

I am getting this error when I attempt to use the unity connection web inbox. Does anyone know a solution for this or perhaps an article on a fix?But when i am connecting private IP here is no issue. I have look around but I can't seem to find anythi...

We had a power fluctuation and now the Conference Phone CP-7937G is stuck in the Configuring IP option display. I had tried Factory Default using **1 after getting into the application mode but is still not working. I had tried deleting the ephone-dn...

We have VCS Expressway already installed and working but want to add a second path. However, I am not sure how to test without changing the DNS SRV to point to the new Expressways.  Is there a way to point to it directly from Jabber externally? 

Hi, I have a situation where I should connect two separate CUCM/IM&Presence clusters via two corresponding Expressway Edge servers, one at each cluster. Is it possible to do so and still keep all other Expressway functionalities like MRA and B2B? (CU...

Hello, We have recently installed a new Phone model for our reception desk. Its a Cisco 9971 video Phone with an extension module connected (Cisco CKEM 36). I have configured the extension module with busy lamp fields with call pickup. The reception...

Hi, In call manager, self signed certificates are expired . Now how to regenrate .If not regenrating what are the services will be effected ? Thanks

Hello, I have upgraded CUCM cluster to v11 and now not able to have backup. What I have done: -Restarted DRS services -Lowered securtity settings and added local site zone -Open with chrome thanks

Hi  I have a customer who has a Hunt Group with 11 extensions all using Cisco IP Communicator. The pilot number is associated to the only deskphone in the office. My customer wants all the softphones to be able to show when a voicemail has been left ...

Hi, Can anyone explain me the difference between the three, packet drop , packet loss nad packet discard. I have an understanding on packet discards but would like to know if packet loss and packet drop are the same. some times we getting ping loss b...

Hi,    I have a customer who is reporting that one of their sites is having issues where there is a delay in being able to access voicemails sometimes up to 2 days at times. The voicemail in question is a group voicemail on a hunt group with 9 extens...

Is there any stable version will come in future to fix this error.  Because, they getting the error logs randomly. Regards, Chakaravarthy +91 9171133678

Do I need to up grade Call Manager to 10.2 for the cisco 8845 phones to work? Thanks

What are the advantages of using a inter-cluster (non-gatekeeper) trunk instead of a SIP trunk between two CUCM cluster