Other Collaboration Subjects

I have a 1760 with FXO ports on it connected to an overhead paging system. I can call the paging system okay, but can only pass a short tone when a key is pressed on an IP Phone. The caller hears a long tone, but the paging system only get s short to...

Hi all, Question regarding Voice QoS, according "Cisco IP Telephony QoS Design Guide" 3-26:" In CatOS Release 5.5.1, the catalyst 4000 line does not offer any advanced IP phone queuing features."We are using CatOS 7.6(3) now, what's the newest QoS fe...

I use pre-recorded greetings to play for weather closures and for holidays.CUGA only allows me to enable the alternate greeting.I would like to have a weather greeting waiting to be activated and also have a holiday greeting waiting to be activated.....

helloi have some questions 2 questions about voip solutions :-it is possible to handle priority of calls on a voip gateways ? - it is possible to have a greeting and waiting message on a voip gateways ,so calls not yet processed are forwared to the m...

We have a connection between a PBX and a Call Manager using an 3660 as a H.323 Gateway, using an PRI-ISDN E1 ECMA-QSIG. Only works properly the service "A Presentation Number" in both direction.This is we can see only the "A number" in both direction...

Hi,during our Unity-installation (3.1--> 4.01) two unusable exchange-connectors are installed:- msmail- ccmailIs it possible to install Unity without these connectors?We don't remember a question, which asked us whether we would like to install or n...

I need to find the latest supported backup software for Unity. Can someone point me to the documentation for this?

We are facing an issue with queuing of Calls. We are running CRA 3.3 and CCM 3.3. The calls are getting queued when the agents are busy or in not ready state. The queuing part works fine. But whenever the caller presses any key while hearing the queu...

Hi all,i have problem to load skinny firmware to ip phone on which is sip load running. I changed OS79XX file and added skinny firmware for "upgrade software" andimmediately reset itself. This procedure is continously repeating. Does anybody have sim...

In R2 signaling, who is responsible for in-band progress tones (busy, ringback)?.The router or the PBX?

Problem is external callers into the CCC can hear internal callers, but internal callers cannot hear the external callers.The problem is with CCC and CCM over the 6608 blade, and I am sure we are hitting this bug CSCdz85909. But I donot see any fix f...

Has anyone successfully integrated to a PagePac overhead paging system? I am trying to avoid purchasing a TAMB.

I was trying to setup Call Manager ver 3.0 with Cisco 1750 using MGCP. When I go to add the Gateway it only gives me options starting from 26xx, 36xx...Will it work if I choose 2600? I tried to setup the voice ports but when I need to define location...

Is it possible to install a CCM 3.3(3) and inject a 3.0(7) database?The procedure tells that you must upgrade with the following steps : 3.0(7) -> 3.0(12) -> 3.1(4b) -> 3.3(3) but it takes nearly 10 hours.Thanks.