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Does anybody know how to get the Outlook Synchroniser tool from the call manager plugin to work properly. Cisco documentation said to export the public address book to Windows Address Book and then use the the utility to synchronise it with personal...

I getting closer on this PRI but it's not quite there yet. I can't get outbound caller id to work. The ISDN switch type is primary-ni. Variance in NI2. I have the gateway configured as H323. Outbound calls work but the caller ID data is not sent.Belo...

Hi,I have a Unity 3.1(5) with Microsoft Exchange 2000, all services packs for exchange and SQL are installed, and all Windows Updates are installed.I'm using the TSP version 7.I have problems with the "transfer" tab options at Subscribers and Call Ha...

Does anybody have this field experience?I have tested the DSPs on routes, like 3725 , 3660 , the maxium participants are only 6 no matter how big you set up on the CCM service parameter. This is OK because this is what Cisco says in their document.Bu...

Does any one have a recommendation on a Headset to buy for the Cisco 7960 phones? I need a part number and a place to get a few of these and I am having a hard time finding one.

Im trying to get Caller ID name with CCM 3.3.3 Sr2. I have checked "Send Calling Name In Facility IE"Is there any way to debug this to see if my telco if sending it.I have looked at a few lines from my tracesSETUP pd = 8 callref = 0x004BBearer Cap...

I have a question related to restoring delted messages. I am in the process of implementing Unity 4.0(3) voicemail only. I have Exchange 2000 configured to copy deleted message to the deleted items folder and I know there are two ways of recovering...

Has anyone successfully integrated Unity and Audix without the use of the Interchange? Our SE said he was able to get it working and will send us information on how he did it. But while waiting, maybe you can let me know too that it works in your env...

Hi,I have very little experience with VoIP and need some help.The scenario is PBX traffic is carried across customers WAN. PBX connects to Cisco router via PRI.Can someone please point me to configuration exaples as well as troubleshooting guides.You...

Does the 7920 support caller ID ?

Hi Guys,I am going to configure a Quintum VOIP Gateway using H.323 v4 to connect to iBasis Cisco Gatekeeper domain through the internet according the topology below:PSTN<-->QUINTUM GATEWAY<-->CISCO 3640 GK<--Internet 512 Kbps-->iBasis VOIP NETWORK<--...