Other Collaboration Subjects

Is there an official release date(s) for Unity 4.0(3)for either SAU CD requests or for direct downloadon CCO for those with valid SAUs?I noticed that a 4.0(3) Service Pack CD 2 - Japaneseversion was posted to CCO; so I am curious now. . .--- Thanks -...

we're in the process of going to unity 4.0.3 and bridge 3.0, and we're upgrading our Ex5.5 machine to Ex2k3.I know this isn't unity specific, but I'm looking for some help with the Ex2k3 upgrade.Here's the details:We installed Ex2k3 in the Ex5.5 site...

I am trying to import an Exchange 2000 user into Unity as a regular subscriber. When using the GSM utility it reports that the users was successfully imported. However the user does not then show up in the list of subscribers. Though the SA web pa...

Hi, I have CCM 3.3(3) using MLA 1.2(2), i can logon with the ccmadministrator user but when trying to access the 'configur MLA parameters' or other access rights menus i have the following message:'An error occurred while the page was loadingCouldn't...

Hello, While using CCM 3.2(2c), when I generate User reports by going to department bills, then for some users I get the reports that are fine, but for some other users the reports that are coming are not correct. For example for some users there ar...

Can the VIC-2FXS/DID card support outbound PSTN calls when in DID mode or is it like the VIC-2DID card that does not support outbound calls?

hi,could someone help me please, i have set up IPMA for a manager and secretary but i am having the following problemsecretary logged into IPMA assistant console(no problem) but when someone calls the manager the managers phone rings and shows as rin...

I have a customer that has a scattered installation of HP ProCurve 4000M switches along with a majority of Cisco Switches.Can someone tell me if I can support a secondary vlan for IP Phones.I see that the HP switches support dot1q trunks and CDP.I im...

I have a Cisco 3725 with IOS flash:c3725-is-mz.122-13.T.bin. The router is configured to run SRST. My issue is when in SRST the IP phones could only make outside call. If people call in they would get a busy signal. Anybody know whether this is a...

Hi all,There is a new IAD2430 with 24FXS ports. Which CCM version support this type of MGCP gateway??Can IAD2400 MGCP gateway supports Callforward, call hold, etc.. with CCM?? I cannot find the activation key like under VG248 "**2" for CF.Thanks for ...

Has anyone ever installed CRS 3.0.2 and used a citrix server for the agent desktop. The supervisor desktop is only reporting the last user to have logged into the citrix server. We already had to make several changes to the citrix server install of...

Our client is experiencing problem with faxes on VG248 from the day one. The faxes recieved are not always complete, there are comm error report on the fax machines.Has anyone experiened similar problem with faxes on VG248. VG248 is configured for fa...

Hi,I want to ask about the live reocrd feature. Does Call Manager support live record and if so, how to config this feature on Unity and CCM?Thx for helpRegards

We have a branch site where we forward all calls to a night message after hours which works fine.But we need to put them on a lunch message during the lunch hour.We recorded a separate greeting and created a callhandler to run only for the lunch sche...

HI I have a set of callmanager software version is 3.3(2). I have installed a Publisher to operation a period of time. Now, my Publisher has upgraded to callmanager version 3.3(3). On the other hand, I also want to add a Subscriber. During the Subscr...