I have been presented with the task of implementing a menu structure in the existing icd.aef script.Any ideas how to do that?How do you change the feature that logs agents out when calls are not answered on the agent sets.
Will anybody know of a way to backup CCM fully & consecutively on the same tape without the previous days being erased?Moreover is there a third party apps for backups that the TAC supports?
It appears that after a 3.1.5 Unity installation in an Exchange 2000 environment that the Recipient Update Service has quit functioning properly. Mailboxes can be added in Exchange, but are not stamped by the RUS, and are not functional as a result....
A general enquiry this one folks. What are the limitations/best practices of running UM on at one site with it's partnered Ex2k svr located across a (modest) WAN link located at a different site (possibly in another country). I'm just wondering how...
When I run the wizard to attach to Exchange 2000, I get "The Local System is not a member of the Exchange Domain Servers Group"I created all 4 accounts per the docs, set the permissions on them according to the 4.0-2 install instructions, and install...
Has anyone seen this error message while installing Unity 4.0. This is during step 3 (Configuring Cisco Unity Services) of CUICA. I cannot get past this part and I have verifed that the "exchange domain servers" group is located in the domain."The ex...
We have an IPIVR system implemented with a call flow. An option was developed in the call flow that will transfer incoming calls to the first of a group of IP phones with call forward functions configured in Call Manager (these IP phones were configu...
HiI have been asked to configure our ATM WAN routers to prioritise Voice traffic. The White paper on QoS I have found was last updated 30/6/2001. Is there anything more up to date than this? Specifically I am looking at VoIP over ATM using a singl...
I am using the Cisco JTAPI with Apache Tomcat (4.1.24), and whenever I try to run any Cisco JTAPI code I get the following error:java.lang.ClassFormatError: com/cisco/cti/util/Condition (Illegal Field name "4I")The code runs fine if I "bypass" Tomcat...
I know that I may be beating a dead horse here, but I am getting quite a large pushback from my management on why you can't restrict incomming CLID/CNID on a line-per-line basis. We have several people at our site that currently monitor each others ...
Hi ,I have installed CRA 2.2 and CCM ver 3.2.2c on a single machine. Trying to configure the Extension mobility. if I login through the WEB using the following link the phone logs in to the profile as well as i can logout also.http://10.10.10.243/lo...
