I have a set of user's that would like to do the following: Have a call come int Ring on desk A if no answer or busy ring on desk B, then C, then D, soo one for about 10 people, the finally After ringing on the last desk go into that user's voice m...
Has anyone tried using a CM (i.e 3/3(2)) with 2 servers running different versions of IVR (i.e CRA 2.2.5 and CRS 3.0(3a)? The CM Compatibility matrix states that it can be done but has anyone tried it?Any comments are welcome..
I would like to customize the voice prompts sequences of Auto Attendant on the Call Manager. Do I need to buy any additional software like CRS Server to do this or would it be possible using the extended services on the CM.The other requirement is to...
I am going to Build ICS 7750. I have 3 remote sites and the Central site. My question is should i go for MGCP or H323. I heard that MGCP is simple to configure. Does MGCP supports SRST ? In case if WAN link failure than how the fallback will take pla...
1.ibm xseries 330 has been out of date,can i install callamager on 335 ?2. can SW-CCM-3.3-DL380= be used on ibm x 330?can SW-CCM-3.2-X345= be used on dl servers?
I have a customer who has access to professional recording studio and they were asking at what levels they should use for recording and if there are any other specs to be aware of.
Is a gatekeeper license necessary in situation where ATA's in 10 different locations need to inter communicate? Can we not only do it by having a 2600 at head office loaded with IOS image "ENTERPRISE PLUS/H323 MCM"?In our scenario 10 ATAs will be poi...
I have a 1751 router with a VWIC multi-flex trunk card and a E1 circuit connect to Deutsche telecom. The user ocassionally hears no ring-back tone when placing outbound calls on the PRI. Here is the config for the 9T dial-peer outbound.!dial-peer v...
We are running an AutoAttendant application that comes with Cisco Call Manager Extended Services.We are trying to configure it as follows:When user dials the main number he will be provided with a prompt with options to dial any digit from 0-9 with e...
Is it possible to import exchange 5.5 users in multiple site's on Unity 4 on W2k server? Is there a work around where users can edit their greetings an listen messages by phone?
