Under 3.1 we were able to configure a DN to forward to unity and use a different DN than the one the IP Phone haas assigned.What is the best way to do this under 3.3 now that this option is not there only voicemail profiles/pilots?Many thanksD
Hi,Does anybody knows how to connect to the extension number using tapi, for example, if I need to dail 416-5555555 ext.111, after I connected to 416-5555555, what tapi methods should I use in order to connect to extension 111? Thankskevin
I have a somewhat strange problem. I am testing the new 7920 phones. For the most part it works great. I can make calls to other people internally and externall. Internal people can call me. However people dialing in are not able to contact me. ...
I am involved in migrating subscribers over to CM from a PBX. I've done several hundred so far. Now, I'm told that the "Transfer Incoming Call Field?" should be set to Ring Subscribers Extension, instead of transfer to greeting. How can I change th...
Is there a way to "boost" the volume of voice mail messages, especially when they are played over the sound card on a computer? Sometimes the messages are at such a low volume, I can't hear them even with the volume turned up completely.Is this a Un...
Hi,I have some questions about codec with ITS.1) Which codec is the default codec with ITS?2) Which codec can we use with ITS?3) Can we use more than one codec?4) Can we use different codec between tow phones?Thank for your answersMichel
I just built a new 3.3(2) subscriber. On reboot the Cisco Database Layer Monitor reports that it hung on startup. When I go into services that service is in starting mode. If I wait 10 minutes it does eventually start up by itself. Also, phones r...
When a user in in his voicemail menu, can he go to the directroy handler. The goal is to get the call transfer to a choosen internal extension extension after the user is done listening to his messages.Thanks-Boris
I have a unity 3.15 server with Exchange 5.5. There are over 250 users running just fine. However he is trying to setup a few new users by importing through exchange via unity. When they do this they are not able to see the exchange account via un...
We have CAD 4.4.1, CallManager 3.2(2C), and ICM 4.6.2. There are three CallManagers in the cluster, and I see that all of the Cisco Agent Desktop clients (using media term) home to one server (the publisher). I'd like to move them to a different se...
I have a Call Manager at a central site, which provides call processing for the central site and several remote sites. I am looking for analog (FXO) connectivity at the remote sites. The only cards that I can find that allow analog connectivity are t...
I'm having a problem with my remote site. This site has a local gateway, but call manager is centralized. The problem is the phone start to ring then stop before it finish playing the first ring and send the call to voicemail. has anyone seen this
Can anyone tell me why the 7935 has no extension mic capability? Polycom reps have even told me that there will NEVER be an IP conference phone with extension mics. Is it a limitation of the technology? I don't understand why thiscan't be done.
