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I have call manager 3.3(2)sp c.I have the softphone users. When they are talking to someone on the softphone and the other party hangs the line,the system hangs or crashes.You have to power reboot the system. This is going on 3-4 computers. Any idea.

I am trying to install CCM ver 3.3.2 on brand new out of the box digital voice-only ICS7750-TV bundle. I have followed the supported order of installation, but the CCM install aborts after I enter the password for the SA. I have not re-imaged the SPE...

Is it possible to change the order of the directory eg. 1 corporate directory, 2 missed calls , ...?

I have a unity licensed only for voice Mail with excahnge 2000 in the same server.I would want to know if there is any way that when a user deletes a message from its saved messages, they are really deleted and not moved to the deleted items box, I t...

HiWe would like to implement VoIP over a WAN.On the WAN we use IP and APPLETALK.So my question is: If we implement LLQ is it better to encapsulate APPLETALK in an GRE Tunnel, so that an the WAN there is IP the only protocol?Or does LLQ handle also AP...

We're getting the following error in dbwalker:(error) Primary Call Handler is not valid! This subscriber may be 'stranded' by an improper uninstall of a previous Unity system or it may be 'sharing' a primary call handler with one or more other ...

We are doing a clean install of Unity 4.0(2) on a new server. There is an existing Unity 3.6(2) server in the environment with issues, so we got the go ahead to use a new box and do a clean install. My question is: Is there a Cisco recommended proced...

How can you configure a sip gateway for authentication. Right now my sip ua's are authenticating to my sip proxy but there is no authentication going on between the sip proxy and the sip voice gateway. For example, if I want, I can make longdistanc...

Background: Lotus notes and unity 4.01. If customer wants fax solution into this enviroment? Does unity support that? All the documentation I have read is about Exchange.ThanksShouyi

Is there an easy way to monitor inbound and outbound calls on a single device? In particular, I need dates, times and called to and from numbers. The customer is requesting a weeks worth of history.

I've seen this problem twice on two different servers, a DL380 G2 and a DL380 G3. I just attempted an upgrade on brand new server. SQL server installed great. The restore of the 3.2 data was reported to be completed successfully. After that CCM g...