Other Collaboration Subjects

A client wants to do a dual switch integration without using any dialogic cards. The thought is that the Meridian will be connected to a VG200 via T1 crossover and a CallManger would be connected via IP to the VG200. The Meridian will send any CFNA a...

I got a 3662 with its v 2.0, I want to communicate to the other ip-phones under the control of other GW, and I has registered to the GK, how can I registe my own phone number into the GK? we use tech-prefix, where should I write down my prefix in the...

For a specific application, I need to send DTMF tones to the otherparty when a call is established, from a TCL script running in a AS5350. (IOS 12.2(15)T)I'm reading the "TCL IVR API Command Reference" but couldn'tfind any way to do this, any suggest...

I have a customer reporting that the IP Phone agent is logging out after appx. 24 hours. Being a 24x7 Call Centre, you can see how this is not good.Has anyone experienced this? Any ideas?Thanks in advanceJohn.

Hello to @ll, First of all, I come from Belgium and I'm newbie in here, so please, be indulgent ;) I have this problem, I need to use voice in MSN but I'm using NAT with the CIsco 827... Sorry if this question has already been posted but I didn't fin...

Hello,where is the personal address book stored in CCM? A customer has installed a new CCM, now he wants to copy the old PAB entries of the users to the new CCM. Its only a test server so he didn´t want to update it.thanks Achim

Can the Call Manager be setup to pass name only on the display for internal calls only?

Hi,I have configured the MGCP on CCM 3.2 SPG and gateway with FXO card.I would like know all the information about the active calls which use the FXO card for example. - The extension number of IP Phone in use - The destination number . ...

I have two servers, one with CCM 3.3 and the other with CRS 3.0(2).IVR is configured on CRS and works perfectly, so JTAPI should work.I configured ICD subsystem with all users, icd extensions, CTI enabling, rmjtapi etc., and the RM subsystem is worki...

I have a Unity 3.1.4 server configured to support two CM clusters. Clauster A has first 8 ports configured for it and cluster B has last 4 ports configured for it. When a user in cluster A configures Viewmail to playback on phone they get error me...

Hello,does someone has experience with the scalability of Pilot Points- Hunt Groups.CallManager Version 3.3.2Server : MCS-7835I have found the following information in a datasheet of the cisco attendant console, and I am wondering if this is correct ...

I am looking at building a script that will decide between Site A or Site B skill based on Calls Waiting in que. If both skills have more than 2 calls waiting I want to send call to an alternate (third) site. Is there a way to look at "Calls Waiting"...